Service First Mortgage ยท 2 days ago
Production Associate
Fort Worth, TX
Full-time
Remote
Entry Level
1+ years exp
Maximize your interview chancesBankingFinancial Services
Hiring Manager
Cecily Thompson
Insider Connection @Service First Mortgage
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Responsibilities
Representing the company in a professional manner and providing an exceptional level of customer service in all interactions and functions of the position.
Ordering MI quotes and Deed Searches.
Pulling disclosure links and reviewing / correcting AUS errors.
Communicating effectively and quickly to all parties, both internally and externally, about timelines and expectations to ensure all loans close on time.
Following up with borrowers for items needed for loan submission.
Pipeline management, including scheduled pipeline reviews, daily tracking and weekly status calls to customers.
Utilization of designated Sales tools and reporting methods.
Qualification
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Required
High School diploma or equivalent.
Very meticulous and pays high attention to detail
Excellent customer service skills.
Self-motivated with the ability to work independently with minimal supervision.
Strong written and oral communication skills, including interpersonal skills.
Ability to adhere to established processes and checklists.
Problem solving and conflict resolution skills.
Ability to multitask and manage one's time under pressure in a high volume environment.
Flexibility and adaptability in a fluid and rapidly changing environment.
PC skills, including MS Office products and other software.
High level of integrity, ethics, discretion and professionalism in handling confidential and sensitive information.
Preferred
1 year of mortgage experience or related position preferred.
Sales aptitude is a plus.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Short Term & Long Term Disability
Training & Development
Work From Home
Wellness Resources
Company
Service First Mortgage
Service First Mortgage is a financial services company offering residential mortgage services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Shawn Broussard
Founder, CEO and President
Company data provided by crunchbase
