Xometry Europe ยท 1 day ago
Production Orders Administrator with English
United States
Full-time
Remote
Entry Level
1+ years exp
Maximize your interview chancesIndustrial Engineering
U.S. Citizen Only
Insider Connection @Xometry Europe
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Monitor and document production orders in CRM and ERP systems, ensuring all stages proceed smoothly.
Engage production partners from our database, optimising the production process.
Tackle issues directly with customers and suppliers over the phone or in written communication, demonstrating thorough understanding and a solutions-oriented approach.
Oversee deadlines, coordinate logistics, and conduct quality control on completed products.
Follow up on payment statuses, liaising directly with customers when needed.
Identify and resolve atypical problems, maintain calm under pressure, and make sound decisions without immediate supervision.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Fluent in spoken and written English, capable of handling complex conversations with UK-based customers and international partners.
1+ years in procurement, logistics, or order management, preferably with engineering orders and transactional IT systems for automated processes.
Enthusiastic about learning and understanding each situation, thinking beyond templates, and addressing unique customer needs.
Capable of maintaining composure during high-stress situations and making thoughtful decisions independently.
Able to streamline tasks, follow detailed processes, and adapt work for ongoing automation efforts.
Willing to address urgent issues beyond standard hours (paid overtime), contributing to a fast-paced and adaptive team environment.
Benefits
Significant annual loyalty bonus
Corporate Laptop
Free corporate language courses
Ongoing free of charge well-being activities for our people
Charity projects worldwide
Company
Xometry Europe
Xometry Europe is a Science, technology & engineering Industry.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Alexander Belskiy
Head of Technology
Dmitry Kafidov
Managing Director
Company data provided by crunchbase
