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Company

CGI · 5 hours ago

Professional Services Consultant

United States

Full-time

Remote

Mid Level

$88K/yr - $154K/yr

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AnalyticsApplication Performance Management

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Responsibilities

Ability to understand and convey customer needs and your recommendations to other storage professionals

Translating requirements into technical and systems specifications, configurations

Providing technical analysis to ensure solutions are operationally sound

Subject Matter Expert with NetApp StorageGRID technology – deployment, administration & support.

Expert technical capabilities with a wide array of NetApp Suite of Products, Third Party Applications & Tools, SAN, NAS, EMC, Cisco, Nexus, Linux and other systems

Performing complex technical work which will include administration, configuration, deployments, proof of concepts, documentation, and working with infrastructure (storage, network and servers) in some technical capacity.

Provide various levels of 1st, 2nd and 3rd tier support

Present technical solutions and ideas to Engineering and Operations teams

Ability to run and document testing completed on NetApp hardware & Software suites

Participate in the evaluation of new technologies and releases for Storage

Fully document technical solutions to include logical and physical system diagrams, data flow diagrams, test plans, and as-built diagrams.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

NetApp StorageGRIDNetApp TechnologiesUnixWindowsStorage capacity planningStorage monitoringData migrationCiscoNetApp Certified Data AdministratorNetApp Certified Storage Installation EngineerNetApp Certified Support EngineerCollaboration Skills

Required

Skill set familiarity with NetApp Technologies: C-DOT, ONTAP, 7Mode, OnCommand, HWU, SmartSolve, ActiveIQ, as well as with Storage Products and Cisco

Subject matter expert with NetApp StorageGRID technology

Experience with racking, stacking, cabling and hardware deployment of various NetApp Storage Cluster models and switches – primarily StorageGRID & E-Series

Thorough knowledge of Unix and Windows operating systems

Understanding of NIS, DFS, CIFS, NFS and AD concepts

Experience in storage capacity planning

Experience in storage monitoring

Experience working on projects for data migration, storage monitoring, and/or new application deployment initiatives

Experience in working knowledge of storage, cloud, infrastructure, and enterprise operation systems environments

Strong Problem Solving & Analytical Skills

Excellent written and verbal communication skills as well as collaboration skills

Preferred

A 'go getter' mentality – no sitting idle

Good written and oral communication skills

Must have experience working in skilled diverse technical teams

Must be able to create and present technical information with both account teams and customers… comfort with leading a conversation

Customer affinity and the ability to build relationships across multiple levels…this person needs to become a trusted advisor

NetApp Certified Data Administrator - ONTAP (N50-160)

NetApp Certified Storage Installation Engineer – ONTAP (N50-182)

NetApp Certified Support Engineer (N50-193)

Benefits

Competitive base salaries

Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category

401(k) Plan and Profit Participation for eligible members

Generous holidays, vacation, and sick leave plans

Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment

Back-up child care, Pet insurance, My Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more

Competitive compensation

Comprehensive insurance options

Matching contributions through the 401(k) plan and the share purchase plan

Paid time off for vacation, holidays, and sick time

Paid parental leave

Learning opportunities and tuition assistance

Wellness and Well-being programs