Rackspace Technology · 3 hours ago

Professional Services Delivery Director

United States - Remote

Full-time

Remote

Director/Executive

$161K/yr - $236K/yr

10+ years exp

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Responsibilities

Grow a multi-cloud delivery practice globally, offering solutions powered by Azure, AWS, and GCP to address diverse customer needs.

Drive the execution of integrated business plan, balancing Racker-led and partner-led delivery models and setting and managing clear performance objectives.

Serve as the P&L leader for the multi-cloud practice, with responsibility for revenue, margin, and utilization targets.

Maintain forecasting accuracy and operational excellence for all delivery engagements.

Represent the practice at the executive level, articulating strategy, growth metrics, and operational success to senior leadership and customers.

Partner with field sales and go-to-market teams to build and harvest digital transformation and business innovation solutions.

Collaborate with Azure, AWS, and GCP teams to build strategic initiatives, co-sell opportunities, and expand the business.

Oversee the solutioning and delivery of large-scale, complex, multi-cloud engagements that deliver measurable business outcomes.

Ensure high-quality delivery through a globally distributed delivery model, driving customer satisfaction and repeat business.

Lead and inspire a global, cross-functional team of engineers, consultants, enterprise architects, and delivery managers.

Build a world-class talent pipeline by attracting, developing, and retaining top professionals in cloud platforms, application development, and consulting.

Champion a culture of innovation, inclusion, and professional growth across the practice.

Act as a technical thought leader, driving innovation and serving as a trusted advisor to internal teams, customers, and partners.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

P&L leadershipMulti-cloud practiceAzureAWSGCPCloud-native application developmentHybrid/multi-cloud strategiesLarge-scale engagementsConsultingInnovation cultureCross-functional team leadership

Required

Bachelor’s degree in computer science, engineering, business, or related fields

10-15 years of relevant work experience and a minimum of 5 years in direct people management required

Proven P&L leadership experience in building and scaling multi-cloud practices, preferably within a consulting or systems integration organization

Broader understanding and expertise in Azure, AWS, and GCP solutions, including platform-native capabilities, cloud-native application development, and hybrid/multi-cloud strategies

Deep experience in delivering large-scale, global engagements across diverse industries with measurable business outcomes