acre security · 3 hours ago

Professional Services Engineer

United States

Full-time

Remote

Mid Level

3+ years exp

Maximize your interview chances

Consumer ElectronicsElectronics

Growth Opportunities

Insider Connection @acre security

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Client Engagement & Requirements Gathering: Partner with clients to understand their technical and business needs, analyze system requirements, and gather specific solution needs to ensure alignment with our offerings.

Solution Design & Customization: Design, configure, and implement custom solutions to meet clients’ unique needs, working with internal teams to align on timelines and resources.

Product Deployment & Integration: Lead the deployment process, from initial setup through testing, implementation, and post-launch support, ensuring smooth integration with the client's systems.

Technical Troubleshooting & Support: Provide expert-level technical support, troubleshooting, and resolving issues that arise during or after the implementation process.

Project Management: Collaborate with project managers to define timelines, milestones, and deliverables, ensuring on-time and within-budget delivery.

Continuous Improvement: Gather client feedback and identify opportunities to improve our implementation methodologies, contributing to a culture of continuous improvement.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

C#PythonSQLFlutterMongoDBAWSAzureCRM systemsERP systemsNetworking protocolsDatabasesSecurity principlesDockerKubernetesJenkinsAccess Control SoftwareAWS Certified Solutions ArchitectMicrosoft Certified Azure Solutions ArchitectProject management

Required

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

3+ years of experience in a Professional Services Engineer, Technical Consultant, Implementation Specialist, or related role, ideally in a SaaS, IT, or enterprise solutions environment.

Proficiency in one or more C#, Python, SQL, Flutter, and MongoDB.

Experience with cloud platforms like AWS/Azure, CRM/ERP systems.

Familiarity with networking protocols, databases, and security principles.

Familiarity with deployment and integration tools, such as Docker, Kubernetes, Jenkins, etc.

Strong problem-solving skills with a client-centered approach.

Excellent verbal and written communication skills.

Ability to manage multiple projects with competing priorities.