Zalando · 6 hours ago

Professional Services Sales Manager (all genders)

Remote Work

Full-time

Hybrid

Mid, Senior Level

5+ years exp

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E-CommerceFashion

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Responsibilities

Drive Professional Services Commercialization: Lead Services upsell to Tradebyte’s customers by developing go-to-market strategies, toolkits, playbooks, case studies, presentations and training the Customer Success Management (CSM);

Win Deals: Achieve sales targets while fostering relationships with Tradebyte’s customers. Ensure sales strategies evolve based on customer feedback and changing needs, delivering a personalised, customer-centric approach

Manage Sales Lead Process: Oversee the end-to-end sales lead management, ensuring efficient tracking, follow-ups, and progress in collaboration with the CSMs to maintain momentum in the sales pipeline;

Sales Metrics & Reporting: Deliver regular updates on key sales metrics, providing insights into performance;

Identify & Resolve Sales Bottlenecks: Pinpoint service or process-related issues that slow down sales. Collaborate with cross-functional teams to find effective, practical solutions to overcome these challenges;

Collaborate with Marketing for Lead Generation: Partner with the Marketing team to drive lead generation efforts through success stories, email campaigns, LinkedIn posts and webinars, and other content initiatives to expand Professional Services.

Qualification

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Sales experienceE-commerce expertiseSales metrics reportingLead generationCustomer relationship managementStrategic sales planningProject managementGerman languageEnglish language

Required

5+ years of relevant experience in Sales in the software and/or fashion ecommerce marketplace ecosystems

BA/BS in Business, Marketing, related field, or equivalent experience

Great oral and written communication in English and German

Proficiency in discovery calls, managing the sales cycle, strategic sales planning, articulating value propositions/ROI, and strong negotiation and deal-closing skills

Good project management skills; has a structure mindset

Demonstrable history of meeting or exceeding sales targets, indicating strong sales skills and business growth capability

Skilled collaborating effectively across different functions within the organisation

Benefits

Home office (remote) working options in Germany and UK

A true hybrid working model: flexibility to work remotely, but with in-person connections & events at the office a few days per month (and depending on where you live, we’ll cover your travel costs to the office in accordance with the policies in place)

Competitive salary package, employee share shop, 40% Zalando shopping discount (30% Zalando Lounge)

Various learning and development opportunities to enhance your professional development

27 vacation days per year that increase up to 30 days, volunteering time off and several sabbatical options after 2 years

We’ll help you commute to the office with zero emissions through a rented company bike or by charging you electric car at our e-charging station

Access to additional German or English classes to improve your language skills

Visa support for our foreign employees