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Company

Smartsheet · 3 hours ago

Professional Services Sales Manager - II

United States

Full-time

Remote

Senior Level, Lead/Staff

$105K/yr - $135K/yr

8+ years exp

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EnterpriseSaaS

Comp. & Benefits

H1B Sponsor Likely

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Responsibilities

Work closely with our Consulting Solution Directors (CSDs) to achieve PS bookings quotas for Smartsheet Professional Services

Lead the services pre-sales process with the sales team to understand the customer’s business and technical objectives, as well as, solution requirements, in order to build customer relationships, and scope opportunities

Provide guidance to the Sales Engineering team for the most relevant demo or POC creation

Lead all aspects of the Professional Services sales process, advise customers on preliminary solution architecture, and construct the Scope of Work related to the developed solution architecture

Create Professional Services opportunities, manage pursuits, present project SOW’s and be an integral partner in closing deals

Manage the customer relationship(s) from initial discussions to close of deal and maintain customer relationships to help ensure project success and support the sale of additional services offerings

Conduct yourself as the liaison of each Tier I project engagement, providing status updates to the sales team in a pro-active cadence, through engagement closure

Facilitate the transition, post engagement, from the Professional Services Team to Customer Success, if applicable

Present Professional Services offerings to existing customers and new prospects

Forecast for accounts and opportunities

Work collaboratively with the respective Professional Services leaders for resource planning to ensure successful knowledge transfer and onboarding of new customers

Other duties as assigned

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Smartsheet experienceProject ManagementBusiness experienceCustomer workshopsSales processBusiness CasesROI studies

Required

8+ years of business experience

2+ years of Smartsheet experience

Minimum of 1 year of Project Management

Ability to conduct customer workshops

Ability to articulate and position the value proposition of the PS offerings

Ability to assess and direct Customer needs to the appropriate PS offering(s)

Demonstrated excellence in verbal and written communication skills, to include: needs analysis, positioning, business justification, closing techniques

Ability to persuade others through presentations and written communication

Ability to develop and articulate Business Cases / ROI studies

Ability to travel, as needed, up to 20%

BS degree or equivalent, advanced degree highly desirable.

Benefits

HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees

Stock - Restricted Stock Units (RSUs) for eligible roles

401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)

Monthly stipend to support your work and productivity

Flexible Time Away Program, plus Incidental Sick Leave

US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans

US employees receive 12 paid holidays per year

Up to 24 weeks of Parental Leave

Personal paid Volunteer Day to support our community

Opportunities for professional growth and development including access to Udemy online courses

Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account

Teleworking options from any registered location in the U.S. (role specific)

Company

Smartsheet

Glassdoor

4.0

Smartsheet is a cloud-based work management platform that empowers collaboration, drives better decision making, and accelerates innovation.

Founded in 2005

Bellevue, Washington, USA

1,001-5,000 employees

https://www.smartsheet.com

H1B Sponsorship

Smartsheet has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (37)

2022 (54)

2021 (50)

2020 (44)