Select Advisors Institute · 11 hours ago
Program Coordinator at Learning and Development Firm
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Responsibilities
Consult clients and team members on business processes (including marketing initiatives), software tools, and best practices.
Create user-friendly training guides, manuals, and resources.
Support clients in implementing new systems and solving challenges.
Conduct regular feedback sessions to improve training programs.
Collaborate with the internal team to enhance the client experience.
Stay informed about emerging technology trends and recommend tools to improve efficiency.
Qualification
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Required
4-10 years of work experience, preferably 2+ years with the same employer
Highly organized
Tech-savvy
Enjoys teaching and coaching others
Thrives on problem-solving in a dynamic environment
Ability to consult clients and team members on business processes, software tools, and best practices
Ability to create user-friendly training guides, manuals, and resources
Support clients in implementing new systems and solving challenges
Conduct regular feedback sessions to improve training programs
Collaborate with the internal team to enhance the client experience
Stay informed about emerging technology trends and recommend tools to improve efficiency
Natural communicator who enjoys helping others succeed
Ability to quickly learn and teach new systems
Organized and able to manage multiple projects simultaneously
Confident leading client-facing interactions, both one-on-one and in group settings
Proactive problem-solver who takes initiative
Excellent written and verbal communication skills
Ability to create a sense of confidence and clarity in others
Preferred
Experience in people-focused professions
Backgrounds such as Therapists, Counselors, Coaches, Educators, Customer Service Leaders, or Project Coordinators
Company
Select Advisors Institute
Select Advisors works closely with financial services firms to revamp their teams and processes in order to better reach their target market and audience.