200+ applicants

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Company

Merkle · 2 weeks ago

Program Director - Remote

Chicago, IL

Full-time

Remote

Lead/Staff, Director/Executive

$136K/yr - $220K/yr

15+ years exp

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Responsibilities

Works closely with Head of Technical Advisory Services, develops and evangelizes overall strategy and approach

Collaborate with Client Partner Leads to tailor engagement model frameworks and cross-service line approaches to client contexts for pitch decks, RFP responses and in in-person pitches to prospective clients.

Craft approach and timeline for engagement model (team structure, process/approach, toolset) definition and pricing for client pitches.

Design the engagement model for our client engagement – team models and structures, workstreams, processes and toolset.

Work with the team to prepare both client and internal kickoffs.

Ability to facilitate and conduct large workshops managing multiple different teams

Create or update story-based presentations to explain complex initiatives and problems (Storytelling)

Ability to be the bridge builder between business and IT teams

Be comfortable working with numbers for ROI, TCO or other business models

Works on multiple, large or complex initiatives and develops overall strategy and goals for the team

Manages team and leads recruiting efforts for assigned roles. Owns the team development process to train and develop team abilities

Has a broad range of experience managing commercial innovation and strategic initiatives

Identify potential risks and develop mitigation strategies to ensure program success

Creates and refines market best practice related to transformational initiatives

Develop standardized team size scoping methods on the account

Standardize delivery of our client's chosen delivery methodology

Oversee Delivery Onboarding materials and ensures all project teams have project specific onboarding

Run PMO on behalf of the client, being a member of a PMO / TMO for a client.

Ensure all programs are delivered on-schedule, on budget, and meet the expectations of the agreed scope

Ensure all workstreams are communicated to across the account

Partner with appropriate leads and delivery representation to Identify and lead remediation actions for escalated issues

Good understanding of data foundation, ETL, profiling and data quality needs

Strong understanding of value of cloud-based approaches and implementations in any of AWS, GCP or Azure

Self-starter with very good problem solving skills

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Program ManagementClient EngagementDigital ExperienceProject Management ToolsData FoundationETLCloud SolutionsRisk Management

Required

At least 15 years experience delivering large transformations, complex, global, scaled client engagements with star brands in a professional services environment.

Experience bringing diverse teams together to deliver stellar digital experience work.

Program subject matter expert who is an accomplished delivery leader who has experienced global / complex roll-out and knows how to guarantee successful execution of strategic initiatives.

Experience working in partnership with other professional services organizations in client contexts.

Proficiency in project management tools and methodologies.

Ability to manage multiple priorities and work under pressure.

Benefits

Discretionary incentive compensation

Medical

Dental

Vision

401(k) matching

Paid time off

Company

Merkle

Glassdoor

3.7

Merkle is a customer relationship management agency that designs, executes and evaluates integrated marketing programs.

Founded in 1971

Columbia, Maryland, USA

10001+ employees

http://www.merkleinc.com

H1B Sponsorship

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Trends of Total Sponsorships

2023 (27)

2022 (41)

2021 (82)

2020 (133)