83bar · 3 hours ago
Program Director
Maximize your interview chances
Insider Connection @83bar
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Owning the overall quality and delivery of contractual program management services.
Owning the overall performance of campaigns and the relationship with assigned clients.
Serving as the client-facing, go-to person for everything related to campaign development and implementation for multiple digital marketing campaigns.
Coordinating internal resources and following 83bar’s leading processes to ensure that projects are delivered on time, and on budget and produce the desired results based on contractual agreements with clients.
Proactively communicating campaign delivery updates and delivering campaign performance reports to internal stakeholders.
Proactively analyzing campaign performance metrics to ensure the accuracy of the data and to measure campaign performance.
Developing and delivering comprehensive campaign performance reports with valuable insights and recommended optimizations to clients.
Proactively escalating client satisfaction and/or campaign performance concerns to management to mitigate the risk of client ineffectiveness.
Gaining a thorough understanding of 83bar’s product/service offerings and our client’s needs in order to develop strong, long-term client relationships and deliver high-performing marketing campaigns.
Collaborating with internal stakeholders to develop strategic campaign growth plans to assist with the solutioning and sale of campaign enhancements, added services and/or contract extensions and negotiating change orders as needed.
Collaborating with the Sales and Contracting teams to ensure financial obligations are met by your assigned clients.
Maintaining knowledge of patient recruitment trends and developments in the market; identifying client needs for new products and services and proactively providing recommendations to leadership.
Organizing and delivering all creative assets to assigned clients for client, regulatory and ethical reviews.
Serving as the team leader on assigned campaigns and providing guidance and direction to the assigned campaign delivery team.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Excellent verbal and written communication skills.
Excellent interpersonal, leadership and customer service skills.
Excellent organizational and project management skills and high attention to detail.
Demonstrated ability to work collaboratively with cross functional departments.
Strong analytical, strategic thinking and problem-solving skills.
Ability to create, implement, and monitor budgets.
Proficient with Google Workspace tools, workflow diagram software and project management tools.
Degree in life sciences, pharmaceutical science, or medicine-related field with/ or equivalent experience.
Five years of experience working in pharmaceutical, device, and/or health care preferred, marketing experience required.
Ten years of experience in a client-facing, client success, or marketing campaign management role is required.
Experience with Project Management theory and best practices.
Consulting, digital marketing, and CRO experience required.
Strong reporting & analytics experience.
Preferred
In-depth knowledge of US clinical trial processes and regulations and outside of US clinical trial regulations and processes is preferred.
SiSense proficiency is desired.
Company
83bar
83Bar is a leader in connecting patients to providers that care and innovations that make a difference.