myGwork - LGBTQ+ Business Community · 3 days ago

Program Experience Manager

Chicago, IL

Full-time

Onsite

Mid Level

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Responsibilities

Drive development, coordination and delivery of regional sustainability learning programs with key business line audiences across JLL

Stakeholder management, including aligning/managing for projects, acting as POC for business line learning needs plus serving as L&D expert, sharing best practices and advocating for our programs

Develop new programs with instructional designers and business stakeholders, including creating and communicating briefs, script writing and filming

Deep understanding of sustainability L&D programs, existing content and resources

Own project plans and management

Work with the business to engage, excite and motivate learners to learn and embed these new skills in their work

Monitor & track performance metrics, leverage workforce analytics to draw connections and make appropriate adjustments or recommendations

Facilitate live learning sessions both virtual and face to face

Qualification

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Project ManagementInstructional DesignScript WritingFilmingWorkforce AnalyticsSustainability KnowledgeContent DevelopmentTechnology UtilizationStakeholder ManagementCommunicationProblem-SolvingCreativityAdaptability

Required

Drive development, coordination and delivery of regional sustainability learning programs with key business line audiences across JLL

Stakeholder management, including aligning/managing for projects, acting as POC for business line learning needs plus serving as L&D expert, sharing best practices and advocating for our programs

Develop new programs with instructional designers and business stakeholders, including creating and communicating briefs, script writing and filming

Deep understanding of sustainability L&D programs, existing content and resources

Own project plans and management

Work with the business to engage, excite and motivate learners to learn and embed these new skills in their work

Monitor & track performance metrics, leverage workforce analytics to draw connections and make appropriate adjustments or recommendations

Facilitate live learning sessions both virtual and face to face

Connecting with stakeholders and SMEs from a variety of backgrounds and levels of seniority

Experience in and knowledge of sustainability and/or net zero carbon on the built environment

Understanding of JLL teams, how they connect with others and how sustainability intersects with their work

Using available content, resources, and technology to meet business needs

Bring practical and global perspective - creatively make learning programs accessible to a broad employee base

Work independently on a variety of projects to drive rapid execution