Outward Bound USA · 4 hours ago
Program Innovation and Growth Director
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Responsibilities
Lead Product Development & Grow Successful Program Model from Local to National Scale
Evaluate Outward Bound’s local products for school and community-based programs to identify best practices and models ready to scale.
Identify best practices and program components to scale.
Gain an understanding of the competitive landscape, market trends, and voice of the customer, and use these insights to develop product features.
Conduct market research and competitor analysis to identify gaps, listen to existing customers' pain points, and identify unmet needs.
Develop and launch the national product at four new locations over five years.
Develop & Execute Staged Implementation Strategies
Lead a team of Outward Bound staff experts in sales, marketing and development to craft: 1. Go-to-market (GTM) Strategy for a new product for schools and youth-serving nonprofits. 2. Coordinate marketing and advertising spend. 3. Growth Strategy for sales and fundraised revenue, specifically collateral needed by regional teams. 4. Community Outreach Strategy.
Support regional Outward Bound teams with implementation and coordination.
Monitor implementation, troubleshoot, and quickly identify problems and solve them.
Administer Grant Funding Associated with OB’s AEO Initiative
Ensure alignment with grant and organizational priorities.
Manage grant-related budgets, fund disbursements, and grant reporting.
Propose annual grant-making plans for participating Outward Bound Schools to the OBUSA Leadership Team.
Closely partner with OBUSA finance and accounting teams to ensure transparent reporting and efficient grant administration.
Monitor and Improve Efforts to Expand Access to Outward Bound
Develop KPI’s to monitor ROI and course correct, as necessary.
Monitor customer satisfaction and identify strategies to improve retention.
Collaborate with schools to ensure OBUSA provides the right level of support and successfully implements new program models.
Develop reports for leadership, board, and funders to share the initiative's impact.
Qualification
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Required
Experience in program development and implementation, particularly in educational or non-profit settings.
Strong understanding of market research and competitive analysis.
Proven ability to lead cross-functional teams and manage projects without direct administrative authority.
Experience in grant management, including budget management and reporting.
Demonstrated ability to develop and execute go-to-market strategies.
Strong analytical skills to develop KPIs and monitor program effectiveness.
Excellent communication and interpersonal skills to engage with diverse stakeholders.
Commitment to equity and inclusion in educational programming.
Preferred
Experience working with underrepresented communities.
Familiarity with outdoor education and experiential learning.
Background in fundraising and partnership development.
Knowledge of youth development principles and practices.