Xerox Business Solutions Southeast · 16 hours ago

Program Manager, Generative AI Solutions and Adoption

The Country, NC

Full-time

Remote

Mid, Senior Level

$86K/yr - $172K/yr

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Responsibilities

Program Leadership of AI Solutions

Drive the launch, exploration, and enterprise adoption of including ChatGPT Enterprise, across the organization.

Collaborate with business functions to identify impactful use cases, operationalize pilots, and measure success metrics.

Liaise with business stakeholders and IT Business Relationship Managers to maintain visibility into pilots and proof-of-concept projects, ensuring alignment with priority areas and driving impactful business outcomes.

Lead change management efforts to empower teams to use Generative AI tools responsibly and effectively.

Foster a culture of innovation by driving employee engagement, learning, and collaboration around Generative AI adoption.

Partner with Learning & Development to create training programs for GenAI tool utilization tailored to specific roles and needs.

Collaborate with business leaders to align GenAI initiatives with organizational goals, focusing on operational efficiency, cost reduction, and productivity.

Define and track KPIs to measure the success and impact of Generative AI implementations.

Stay informed on emerging Generative AI technologies to identify tools that drive differentiation and value.

Advocate for responsible exploration of new GenAI technologies in alignment with organizational priorities.

Partner within the Generative AI COE to ensure adherence to ethical AI practices, data privacy standards, and organizational governance frameworks.

Qualification

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Program ManagementGenerative AIChatGPT EnterpriseStakeholder ManagementChange ManagementData AnalysisTraining Program Development

Required

Demonstrated experience in managing technology-driven programs, preferably in AI or emerging technologies, with a proven ability to deliver in fast-paced, dynamic environments.

Exceptional agility and adaptability, with the ability to adjust priorities and navigate ambiguity as organizational and technology landscapes evolve.

Strong ability to connect technology initiatives with business outcomes, driving large-scale adoption of enterprise tools.

Familiarity with Generative AI tools, including ChatGPT Enterprise, and their applications in business contexts.

Excellent communication and stakeholder management skills, with the ability to collaborate across levels and functions.

Analytical mindset, with experience in defining success metrics and driving continuous improvement based on data and feedback.

Bachelor’s degree in a related field required.