Rippling · 21 hours ago

Program Manager, SDR Enablement

San Francisco, CA

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Develop and manage end-to-end SDR enablement programs, including curriculum design, playbook development, and certification processes.

Execute and evaluate program effectiveness to ensure alignment with business objectives.

Partner with the SDR Leadership and key stakeholders across Revenue Ops, Marketing Ops, and Business Ops to execute and evaluate program effectiveness to ensure alignment with business objectives.

Align stakeholders and collaborate with the broader Revenue Enablement team to execute strategies and manage cross-functional initiatives.

Facilitate SDR training, including cold calling, multithreading, account prioritization, objection-handling, and qualification.

Coach SDRs on processes, and new rollouts, ensuring effective knowledge transfer.

Oversee multiple enablement projects, ensuring timely execution and alignment with strategic goals.

Coordinate with cross-functional teams to deliver on strategic initiatives.

Review and analyze data to inform enablement recommendations based on business gaps.

Interpret key performance metrics to identify opportunities for impact and ensure rapid SDR ramp-up and effectiveness.

Create and update onboarding content for new SDRs, ensuring relevance and accessibility.

Develop documentation and reference materials to support SDR teams in quickly finding and adopting sales content.

Qualification

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EnablementProgram ManagementContent DevelopmentProject ManagementSales OperationsSDR Sales Skills

Required

At least 3 years of relevant experience in Enablement, Program Management, Product Marketing, Sales Operations and / or Sales.

Ability to thrive in very fast-paced environments, effectively managing shifting priorities and handling multiple tasks without becoming easily overwhelmed

Strategic mindset with an ability to navigate ambiguity

An aptitude for problem-solving and working cross-functionally with others

Knowledge of SDR sales skills surrounding successful outbounding

Exceptional communication, presentation, and organizational skills

Self-starter with a bias towards action

Strong operational excellence skills – understands how to organize chaos, streamline processes, create workflows to support more efficient working processes.