National Power Corporation ยท 7 hours ago
Program Manager (Critical Infrastructure Service)
Wichita, KS
Full-time
Remote
Senior Level, Lead/Staff
10+ years exp
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Responsibilities
Manage internal technicians to execute the preventative maintenance contract throughout their geographic territory.
Track open tickets to ensure timely completion and communicate status to customer
Communicate with customers to address questions, problems, and requests for service or equipment. Escalate to appropriate person/team as necessary
Arrange for necessary repairs to restore service and schedule these repairs
Order parts for needed repairs
Successfully read and understand schematics, flowcharts, wiring diagrams and specifications
Have/expand industry knowledge of AC & DC electrical and batteries to successfully review inspection reports and provide feedback to the customer on any future or immediate/urgent maintenance needs
Successfully maintain preventative and emergency maintenance reports for customer review and access as needed
Qualification
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Required
High school diploma required
Must have superior organizational skills as well as experience managing teams of service providers (self-perform and/or subcontractors)
Excellent customer service skills required, to include verbal and written communication, phone and email etiquette and the ability to develop and maintain excellent working relationships
Ability to work well in a changing work environment
Requires advanced knowledge of the English language
Intermediate knowledge of Microsoft Word applications, especially Excel
Adept at the use of remote web applications and web services
Proven team player
Preferred
Some college preferred
10+ years of experience managing facilities electrical powering and cooling service preferred
Benefits
Three weeks of paid vacation after 90 days (first year is pro-rated based on start date)
Up to 9 paid company holidays
Paid sick time
Company-paid Life Insurance ($75,000)
Company-paid Short-term and Long-term Disability Insurance
Medical, Dental, and Vision Insurance: Offering four medical plan options, with one plan fully covered at 100% by the company.
401(k) retirement savings plan with company matching
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Company
National Power Corporation
National Power Corporation is a leading custom battery pack assembler servicing the needs of a Global OEM market.
11-50 employees
H1B Sponsorship
National Power Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (4)
Funding
Current Stage
Early StageCompany data provided by crunchbase
