9th Way Insignia ยท 10 hours ago
Program Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
$85K/yr - $153K/yr
10+ years exp
Maximize your interview chancesAnalyticsInformation Technology
No H1B
Security Clearance Required
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Responsibilities
Provides executive Director level management to overall contract operations involving multiple programs and cross functional groups of personnel on multiple projects at multiple locations.
Operates In Accordance With (IAW) process and best practices including the Software Development Lifecycle (SDLC), Information Technology Infrastructure Library (ITIL).
Serves as primary customer interface and maintains and manages relationships with all levels of the client organization.
Is intimately aware of overall program and business area status to include all related projects and the potential impact or risks.
A program level subject matter expert with unique technical knowledge and ensures quality and performance standards are achieved on all task/delivery orders, project operations and associated risk.
Plans and organizes the work effort and oversees the execution to include assigning resources, managing personnel, risk management, cost/schedule and overall contract Performance.
Provide oversight of the service delivery teams and ensure that they fulfill all the contractual requirements specified in the Performance Work Statement, and that all services delivered meet 9th Way Insignia's high standards of quality.
Ensure all contractually required deliverables are prepared and undergo quality assurance reviews ahead of a timely submission.
Coordinates with corporate Program Management Office (PMO) to ensure delivery teams are utilizing the standard processes, forms, templates for internal support requests, deliverables required at the top contract level, Task Order (TO) financial tracking and forecasting, and corporate progress and status reporting.
Manages all direct labor costs associated with the contact and ensures the incurred costs remain within budget.
Ensures resources assigned to the contract have the technical abilities to perform the duties and responsibilities of their roles.
Ensures all program related deliverables such as Reports, Design Documents, Standard Operating Procedures (SOPs), etc., required of the contract are prepared in advance of the contractually specified due dates, to allow enough time for a quality review prior to delivery to the customer.
Communicates directly with the customer to ensure they are satisfied with the quality of the services the delivery team is providing. Should the customer be dissatisfied, the Program Manager informs the corporate leadership and assists in the development of actional plans to resolve current issues and mitigate future ones.
Routinely prepares reports and delivers status and progress review presentations to corporate leadership.
Responsible for developing the communications plan and managing it in the execution of the Task Order to ensure all information is disseminated accordingly.
Identifies internal and external Risk and enters risks and mitigations into both the customer's and 9th Way Insignia's Risk and Issues tracking systems.
Coaches and mentors the junior subordinate Project Managers on the team in the performance of their duties and helps them develop individual career development goals and plans.
Ensures there are succession plans in place for any Key personnel on the delivery team and identifies cross training opportunities to ensure there is no critical role or capability that is single threaded through one individual contributor.
Qualification
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Required
Bachelor's Degree in technical discipline; Associates Degree and 4 years of experience; 8 years of experience in lieu of degree to meet education requirement
10 Years of experience in Program Management
Excellent problem-solving skills.
Strong communication skills to present recommendations and provide training.
Ability to collaborate effectively with cross-functional teams.
Must be authorized to work for any employer in the U.S.
Must be able to obtain and maintain the required security clearance.
Preferred
PMP Certification
Government experience
Benefits
Medical
Dental
Vision
Voluntary Life Insurance
401(k)
Basic Life A&D
STD
LTD
PTO
Telehealth
Paid holidays
FSA
HSA
Employee Assistance Program (EAP)
Traveling Assistance
Company
9th Way Insignia
9th Way Insignia is a service-disabled veteran-owned small business (SDVOSB) that provides results-oriented technical solutions to the federal government.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Steve Ikirt
Chief Executive Officer
Philip Vincenzes
Chief Technology Officer
Company data provided by crunchbase
