Program Manager @ Convoso | Jobright.ai
JOBSarrow
RecommendedLiked
0
Applied
0
Program Manager jobs in Los Angeles, CA
83 applicants
company-logo

Convoso ยท 2 days ago

Program Manager

Wonder how qualified you are to the job?

ftfMaximize your interview chances
Brand MarketingCall Center
check
Growth Opportunities

Insider Connection @Convoso

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Lead Programs and Projects: Drive successful completion of programs and projects within the product department, ensuring alignment with organizational goals and timelines.
Stakeholder Management: Collaborate with various stakeholders to ensure seamless project execution.
Process Definition, Optimization, and Implementation: Define and implement cross-departmental processes to improve efficiency.
Operations Management: Analyze product data to provide insights for improving product performance.
Resource Management: Manage product management software and tools, including onboarding and training for new team members.
Communication Conduit: Serve as a primary communication link between the product team and other departments.
Team Management: Oversee a small team of product operations specialists, providing guidance and support.
GTM Launches: Assist in driving GTM launch plans, working closely with project managers in other departments.
Accountability: Hold team members and stakeholders accountable for their deliverables, ensuring project milestones are met.
Thread Management: Track and manage multiple project threads with a high level of organization and attention to detail.
Strategic Thinking: Align project details with broader strategic objectives to facilitate decision-making.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Program ManagementProject DeliveryProcess DefinitionProject ManagementProject Management ToolsProblem-SolvingCommunicationAccountabilityOrganizationStrategic ThinkingStakeholder Management

Required

Experience: 4-8 years of program management experience in SaaS/Tech companies.
Project Delivery: Proven skills in delivering cross-functional projects, working effectively with both technical and non-technical teams.
Communication: Exceptional communication skills, both verbal and written, with a strong emphasis on clarity and conciseness.
Accountability: Comfortable holding team members and stakeholders accountable for their commitments.
Organization: Excellent organizational skills, adept at managing multiple threads and tracking progress across various projects.
Process Definition: Demonstrated ability to define and implement effective processes within a team or organization.
Project Management: Outstanding project management skills, including planning, milestone management, and communication. Ability to adapt and balance delivery with flexibility.
Strategic Thinking: Ability to think strategically, connecting project details to larger organizational goals.
Stakeholder Management: Proven track record in planning with a range of stakeholders and securing their buy-in.
Project Management tools: Proficiency in a range of project management tools (e.g., Asana, Trello, Jira, Monday, etc).

Benefits

Stock options
100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability
Affordable Vision plan and optional FSA
PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave
Your birthday off
401k program with generous company match
No cost Employee Assistance Program and Travel Assistance
Monthly Gym membership reimbursement
Monthly credits toward food & beverage
Company Outings
On and offsite team building events
Paid training for departments
Apple laptop (most roles)
And a team of highly experienced and kind colleagues!
Casual office environment & dress
Daily catered lunches
Fully stocked kitchen (Dietary restriction-friendly)
Happy Hours
Monthly Massages
On-site Car Wash
Free Parking

Company

Convoso

twittertwittertwitter
company-logo
Convoso's cloud-based call center software revolutionized the call center industry by empowering the admin, agent, and customer experience.

Funding

Current Stage
Growth Stage

Leadership Team

leader-logo
Nima Hakimi
CEO & Co-Founder
linkedin
leader-logo
Bobby Hakimi
Chief Product Officer & Co-Founder
linkedin
Company data provided by crunchbase
logo

Orion

Your AI Copilot