81 applicants
MTM, Inc. · 3 days ago
Program Manager
CA - Orange
Full-time
Onsite
Senior Level
$80K/yr - $100K/yr
5+ years exp
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Insider Connection @MTM, Inc.
Responsibilities
Provide leadership and management of direct and non-direct reports to include the Assessment team members and support Staff
Establish a working relationship with the Client and act as a liaison to ensure their expectations are met and any requests for information are responded to in a timely manner
Understand and interpret all aspects of the contracted program and serve as the team’s Subject Matter Expert, both locally and externally
Maintain working knowledge and abilities of MTM and Client software
Educate the Client on MTM procedures to ensure full compliance with the contract including documentation and reporting
Review service delivery to ensure that the most appropriate and effective abilities assessments are performed
Respond to any ADA eligibility complaints and properly document response
Act as a mentor to new employees and assist with the development of team members
Conduct education training for employees regarding new and ongoing processes and procedures
Work with support staff to ensure program effectiveness
Evaluate assessments and determinations with the assessment staff to ensure accurate results
Respond to any ADA eligibility or complaints and properly document response
Determine what functional assessments the applicant will be required to undergo
Make the final determination regarding eligibility based upon the application, interview, functional assessment, and any supplemental information
Maintain up-to-date knowledge of cognitive and physical functional assessments, as well as the Americans with Disabilities Act (ADA)
Build rapport and communicate with family and natural support network of the applicant
Submit accurate, required reports in a timely manner
Maintain a positive attitude when interacting with support staff, applicants and their caregivers
Must conform to MTM’s HIPAA standards
Conduct one-on-one in-person interviews to assess mobility capabilities as needed
Conduct physical and/or cognitive functional assessments as needed
Conduct or perform the following assessments (as needed): FACTS Test, MoCA, MMSE, Beck Anxiety Inventory, Tinettia Gait and Balance Assessment
Responsible for building required documents and work plans as needed
Represent the organization by embodying the defined culture and MTM Brand Ambassador behaviors
Appropriate knowledge and ability to perform and oversee evaluations as required
Qualification
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Required
H.S. diploma or G.E.D.
Bachelor’s degree in Social Services, Rehabilitation, Ancillary Health Care Profession, Business or a related field
Current licensure to practice Physical or Occupational Therapy, with a minimum of 5 years’ experience post licensure preferred
5+ years of previous leadership or supervisory experience
3+ years of professional experience working with individuals with disabilities
Familiarity with the assessment process and making final determinations for eligibility
Experience and knowledge with the Americans with Disabilities Act (ADA) regulations and sensitivity to issues relating to people with disabilities
Experience conducting information-gathering or functional interviews and/or assessments
Preferred
CPR and First Aid Certification
Strong interpersonal skills that allow effective working relationships with a diversity of people
Intermediate level of proficiency or above with the Microsoft Office Suite (Outlook, Word, PowerPoint & Excel)
Excellent communication skills
Excellent organizational and multi-tasking skills
Ability to interact effectively with individuals of varying levels of disabilities
Ability to work flexible hours and adapt to a rapidly changing environment
Ability to handle confidential information in a professional manner
Knowledge of the public transportation system & services
Depending upon location, may be required to possess a valid driver’s license
Benefits
Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Tuition Reimbursement
Leadership Mentoring Opportunities
Company
MTM, Inc.
MTM is one of the largest and most established NEMT brokers, scheduling more than 14 million trips for eight million members nationwide.
1,001-5,000 employees
Funding
Current Stage
Late StageTotal Funding
$2.5MKey Investors
Advantage Capital
2022-08-01Debt Financing· Undisclosed
2016-06-22Debt Financing· $2.5M
2015-11-17Debt Financing· Undisclosed
Leadership Team
Rick Holbrook
Chief Technology Officer
Recent News
2023-09-05
Company data provided by crunchbase
