Ntiva, Inc. · 10 hours ago
Program Manager
Lombard, IL
Full-time
Remote
Senior Level, Lead/Staff
$100K/yr - $120K/yr
8+ years exp
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Responsibilities
Align project goals with company objectives to ensure R&D and product development priorities support overall business strategy.
Guide the team toward project decisions, redirect when necessary, and foster collaboration.
Set meeting agendas and tone, ensuring processes are followed and proactively removing blockers to keep the project on track.
Ensure clear, timely, and consistent communication with clients, the team, and management, adapting messaging for internal vs. external audiences.
Manage the day-to-day delivery of projects to ensure timely, on-scope, and within-budget completion. Maintain up-to-date backlog and sprint boards and other reporting tools, including daily burndown reporting.
Establish project timelines, milestones, and deliverables across R&D, internal, and client-facing projects, ensuring teams stay aligned with project goals.
Identify, assess, and proactively mitigate risks to minimize disruptions, with regular analysis to address potential issues early.
Develop and prioritize the project backlog from the start, maintain ongoing backlog grooming, and ensure tasks are prioritized and refined.
Track task complexity and effort points to monitor team velocity, reporting it to the PMO at the end of each sprint.
Track and address blockers and impediments that slow progress, escalating to management when additional support is needed.
Work toward delivering “working software” at the end of each sprint, gathering client feedback to ensure alignment and satisfaction.
Schedule and lead key Scrum ceremonies, including daily standups, sprint planning, sprint reviews/demos, and backlog grooming sessions.
Establish and uphold standardized processes and best practices for project delivery across all project types.
Regularly collect and analyze project data to identify areas for improvement, streamline workflows, and increase efficiency.
Coordinate with R&D and product teams to prepare products for client presentations, ensuring quality and compliance.
Oversee training, documentation, and resources necessary for client-facing phases and product launches.
Qualification
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Required
8 years of experience in program or project management within relevant fields (technology, product development, R&D, or consulting)
Bachelor’s Degree in Business Administration, Engineering, IT, or a related field
Proficient in project management methodologies, specifically Scrum
Skilled in scheduling, budgeting, and resource allocation
Ability to align projects with business goals and objectives
Competence in balancing short-term project needs with long-term strategic priorities
Strong written and verbal communication tailored to diverse audiences, including executive stakeholders, technical teams, and clients
Skilled in active listening, feedback, and conflict resolution
Experience leading cross-functional teams and fostering collaboration
Ability to motivate, support, and guide teams through complex projects
Expertise in identifying, analyzing, and mitigating risks
Ability to adapt to changing project demands and make swift decisions
Proficient in diagnosing issues and developing effective solutions
Strong analytical skills for evaluating project performance and process improvements
Ability to build relationships and manage expectations with internal and external stakeholders
Experience managing client-facing projects with a focus on customer satisfaction
Proficiency with project management software, such as Azure DevOps or similar tools
Basic understanding of R&D and product development processes
Exceptional organizational skills and attention to detail
Ability to communicate professionally, in English, both written and orally
Ability to write business correspondence and process procedures
Ability to effectively present information and respond to questions from groups of managers, clients, and the general public
Preferred
Master’s in Business Administration (MBA) or similar program for a strategic edge
Project Management Professional (PMP), Professional Scrum Master (PSM), Certified Scrum Master (CSM) or Agile Certified Practitioner (PMI-ACP)
Benefits
Medical, Dental and Vision coverage for employee and family
401k + company-matched contributions 4% match on 5% contribution - Employee and Company contribute after 90 days - no vesting period!
Group Term Life and Accidental Death and Dismemberment coverage (company provided)
Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)
Health Savings Account (HSA) Options / PPO Options
Paid Time Off (PTO) + 2 Floating Holidays
Tuition Reimbursement Program
Employee Assistance Program
Generous Employee Referral Program - the more you refer the more you earn!
Dynamic Recognition and Rewards
Work with Industry-Leading Talent
Clear Promotion and Advancement Tracks
Company
Ntiva, Inc.
Every company needs a "why." At Ntiva, growing people (our employees, partners, and clients) is our mission.
501-1,000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-01-27Acquired· undefined
2016-10-01Private Equity· undefined
Leadership Team
Tom Tighe
Chief Revenue Officer
Recent News
2024-05-21
2024-05-21
2024-05-21
Company data provided by crunchbase
