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Company

Original Job Post

Persevere · 2 days ago

Program Manager

Boston, MA

Full-time

Onsite

Senior Level

$75K/yr - $75K/yr

5+ years exp

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Non Profit

Growth Opportunities

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Responsibilities

Strategize, develop, implement and maintain program initiatives that support organizational objectives as approved by executive leadership

Write or assist with the writing of program funding proposals to guarantee uninterrupted delivery of services

Build partnerships with relevant employers, community resources, councils, boards, officials, foundations or other in pursuit of funding, employment opportunities or other resources for our programs and clientele

Utilize advisory committees to co-design capacity building opportunities for assigned region

Participate in marketing and public relations efforts to support program growth and development

Increase programmatic and unrestricted funding for assigned region

Secure employment for assigned participants

Reduce recidivism rate for target populations as applicable

Demonstrate a thorough understanding of grant or contract expectations, requirements, and restrictions

Direct and manage all work within programs to ensure stated objectives are achieved

Work to keep programs on schedule and functioning smoothly within allocated funds

Ensure all grant and contract metrics are identified, tracked and reported to stakeholders on a timely basis

Develop program assessment protocols for evaluation and improvement

Implement and manage changes and interventions to ensure program goals are achieved

Analyze and communicate program risks to executive leadership

Maintain frequent and transparent communication with the funding agency

Build and maintain relationships with program participants

Maintain an accurate and up to date digital file system for programs with appropriate access for internal stakeholders

Work with internal stakeholders to create a program budget

Monitor grant expenditures monthly to ensure that overspending or underspending are corrected before the end of the grant period

Work with internal stakeholders to create budget modifications

Ensure all spending is in compliance with grant or contract terms

Support every expenditure with adequate documentation and ensure internal approvals

Keep receipts, documentation, and monthly financial statements well-organized and accessible

Managing a team with a diverse array of talents and responsibilities

Manage hiring and onboarding of program staff in coordination with Human Resources and respective departments

Communicate expectations on an ongoing basis

Monitor performance and provide feedback early and often, documenting when appropriate

Work with HR to create action plans for training, professional development and to address poor performance

Formally review performance and compensation periodically per HR policy and procedure

Support succession planning by cross training staff

Manage and respond to requests for technical assistance, resources, connections, and guidance.

Serve as a trainer or facilitator when appropriate.

Ensure employees follow company policy and procedure and use required tools and technology

Be able to articulate why racial equity matters in our internal and external work

Be able to engage on dynamics of race and racism including through education and training

Support efforts to ensure staff is representative of the population we serve at all levels of the organization

Maintain organizational standards of professionalism and performance

Participate in training and professional development as required

Follow policy and procedure

Give and receive feedback in a professional and timely manner

Maintain positivity while managing conflict

Coordinate with the Education department to ensure effective educational training of program participants that align with Persevere goals and objectives

Support the implementation of new curriculum and delivery methods

Document critical Standard Operating Procedures and Workflows for training and business continuity

Support the organizational decision-making model

Work outside of assigned role to support organization-wide initiatives

Other duties as assigned

Qualification

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Stakeholder managementFinancial managementJustice space knowledgeGrant managementDepartment of Corrections Education programsWorkflow managementLeadershipTime managementFacilitationOrganizationCommunicationProblem solvingRelationship buildingDecision making

Required

Bachelor Degree in Business Administration, Operations Management or Human Services or relevant professional experience

Five or more years of management experience, preferably in nonprofit program management

Three or more years working with federal or state grants

Experience managing stakeholders

Exceptional skills in leadership, time management, facilitation and organization

Demonstrated successful financial management

Working knowledge of the justice space

Experience working with the Department of Corrections Education programs highly desirable

Ability to communicate with clients, staff and stakeholders with tact and respect based on a thorough understanding of their needs, goals and challenges

Ability to form relationships and build trust with a diverse group of individuals

Ability to proactively address obstacles and problem solve

Ability to manage a complex workflow

Ability to identify and set priorities and make decisions