Acendas Travel - A BCD Travel Company · 3 hours ago

Program Manager-Remote

Mission, KS

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Ensure client’s retention with Acendas by exceeding client expectations in every interaction with the program manager.

Develop and execute a travel cost management business plan detailing objectives, strategies, and measurable targets.

Understand client growth opportunities, technology products and ensure clients have working knowledge of capabilities.

Provide formal reviews of the client’s travel program by conducting periodic Business Reviews, new account implementation process, participate in sales presentations to describe program management process, and assist in bid process for preferred vendors when requested.

Be an active contributing member at meetings with Teams to keep them abreast of client accounts and any information which is likely to impact (either positively or negatively) on Acendas.

Share information with fellow Program Managers and other departments to ensure a united, consistent, and professional approach to client account management.

Contribute to the development and maintenance of office systems and processes associated with accounts.

Ensure that all client account information is current so that a thorough knowledge and understanding of the account can be made by simply reading the client file within our CRM System.

Complete other duties as assigned.

Qualification

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Program ManagementVendor NegotiationsContract ManagementSales ExperienceMicrosoft OfficeCRM SystemsGoogle Email Software

Required

College degree.

Minimum of 3 - 5 years of similar Program Management experience.

Minimum of three (3) years’ corporate travel experience and/or sales experience.

Strong analytical skills.

Experience in vendor negotiations, client services, ability to evaluate management reports and determine potential savings in relationship to travel data and trends.

Knowledge of contract management.

Ability to identify incremental sales opportunities within a portfolio of customers.

Ability to respond to change.

Proven ability to work as a team player.

Professional manner and appearance.

Effective written, oral, and presentation skills.

Strong computer skills: Microsoft Office applications; CRM systems.

Strong interpersonal and client servicing skills.

Clear understanding of standard Acendas systems.

100% belief in, and commitment to, the Acendas Core Values.