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Atlas Copco ยท 5 days ago
Project Engineer
Plymouth, MI
Full-time
Onsite
Mid Level
2+ years exp
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Responsibilities
Perform field service, remote phone support, and system build support as required.
Complete required documentation in a timely manner.
Perform site surveys, installations, maintenance, and repairs on vision inspection systems.
Determine site and equipment requirements; outline interdependencies.
Understand customer goals and identify consequences of various solutions.
Develop installation plan and escalation plan.
Configure system hardware, software, and network components.
Assemble and integrate system/product, and verify system/product operation.
Use proactive monitoring procedures to identify problem prevention opportunities.
Provide customer with overview of installation activity, site-specific information, and access to appropriate contacts.
Conduct customer training and organize information to convey major points clearly.
Maintain a high level of customer satisfaction by clarifying customer needs.
Handle customer-relations problems promptly and appropriately, escalating issues according to established procedures.
Communicate objectives and results relating to installations and/or inspection issues.
Provide feedback to the organization regarding competitive systems.
Conduct applications support to optimize inspection system where appropriate.
Qualification
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Required
Associates degree and technical courses or commensurate experience.
Experience in automation field with preference to machine vision equipment.
2 years experience of independent field installations and troubleshooting.
Knowledge and experience in manufacturing automation components, and programmable devices.
80% Travel
Benefits
Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-Term/Long-Term Disability Insurance
401(k) with Company Match
Company
Atlas Copco
Atlas Copco manufactures industrial tools and equipment.
10,001+ employees
Funding
Current Stage
Late StageLeadership Team
E
Eduard Franckel
Founder
Recent News
2024-05-05
2024-04-07
Company data provided by crunchbase
