Dezign Concepts ยท 2 days ago
Project Integrator Technical Configuration
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Information TechnologyProfessional Services
Insider Connection @Dezign Concepts
Responsibilities
Introduce and implement Configuration Management (CM) processes according to Sponsor guidelines.
Support the full life cycle of the Sponsor's CM Database (CMDB); scheduling meetings; developing meeting agendas.
Track, monitor and provide the status of Change Requests (CRs), Discrepancy Reports (DRs) and Request for Changes (RFCs) in coordination with the Sponsor's IT Operations organization.
Provide follow-up coordination and status for action items or issues.
Process on a regular cycle, discrepancy reports, requirements, build reports, investigation reports, request for changes, or operation change requests.
Assist in changes to the CM process, establish and maintain both new and existing schedules.
Support project teams in defining, documenting, and changing and baselining project configuration items.
Ensure overall Web sites are properly formatted, contain updated information, and have the same common look and feel.
Serve as the Enterprise Scrum Lead for the organization.
Qualification
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Required
Active Top Secret Clearance with Poly
US Citizenship
Experience with software configuration management documentation (CM Processes, SOPs, CM meeting minutes and Agendas)
Experience working with ServiceNow, JIRA, Confluence sites, and SharePoint
Experience managing and creating organization roadmaps for technical projects
Experience managing and creating organization master project schedule(s)
Experience developing, managing or operating program governance boards
Experience with protocols for access administration, system deployments
Preferred
Experience troubleshooting problems and document discrepancies
Experience submitting system status and updates to scheduling, coordinating across organizations for system releases or outages
Experience tracking and modifying CI's, incidents, and work orders using ServiceNow
Benefits
Medical
Dental
Vision
Health Savings Account
Paid Time Off
Holidays
Social Events
Employee Assistance Program
Team Building Activities
401K
Tuition Assistance