Kin Insurance · 8 hours ago

Project Manager, Insurance Operations

United States

Full-time

Remote

Mid Level

3+ years exp

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Financial ServicesInsurance

Work & Life Balance

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Responsibilities

Working with team members and various stakeholders at all levels across the organization

Conducting alignment sessions with the business partners, data counterparts, and internal teams

Monitoring progress and delays of projects while attaining and redirecting resources when applicable

Ensuring timelines are up to date and roadblocks are addressed and communicated to key stakeholders

Proactively identify and implement process improvements to solve issues and increase the productivity of our Automation team

Proactively and diplomatically address or drive issue resolution

Providing input into strategy and transformation planning to forecast roadblocks and provide suggestions to overcome

Updating documentation including, but not limited to, Automation Team updates and executive monthly/quarterly updates

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Process ManagementAgile MethodologiesProject ManagementJiraConflict ManagementCustomer FeedbackP&C Industry ExperienceAgileScrum CertificationsSoftware Engineering Support

Required

3+ years of working experience in a project coordination or project management role

Experience owning process management or process improvement projects

Ability to collaborate effectively, working for a win-win while inspiring others to do the same

A passion for customer feedback and research with strong attention to detail

An eye for great products and willingness to advocate for new features with qualitative and quantitative reasoning

Ability to communicate with empathy and clarity

Ability to effectively communicate with engineers about technical features and product architecture

Comfort using project/task-management tools like Jira

Ability to engage in conflict management

Preferred

Experience supporting software engineering or analytics teams

Experience working with Agile products and engineering teams in startup and/or rapid-growth environments/Agile or Scrum certifications like CSM, PMP, etc.

Experience in the P&C industry