172 applicants

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Company

Paycor · 1 day ago

Project Manager - (Remote)

United States

Full-time

Remote

Entry, Mid Level

$62K/yr - $105K/yr

2+ years exp

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Bookkeeping and PayrollEmployment

H1B Sponsor Likely

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Responsibilities

Manage the conversion of new clients to Paycor software solution by working effectively with a wide range of internal and external stakeholders

Ensure that projects remain on schedule and within scope and budget and prepare and deliver change requests when appropriate

Effectively analyze and develop mitigation plans for any significant potential risks

Establish a strong working relationship with each client based on clear expectation-setting and mutual trust building

Ensure that customer business objectives are well understood by the project team

Ensure that customer requirements are defined clearly and system will meet their needs

Serve as the initial point of contact for any client escalations and schedule and lead regular meetings

Record and communicate implementation progress in project management software

Maintain an implementation issues log with tasks, completion dates and ownership; distribute log on a regularly internal and external stakeholders

Train new users on Paycor system and procedures as a supplement to other training resources

Troubleshoot hardware and software system problems for clients and escalate to technical support when needed

Responsible for raising concerns quickly to internal stakeholders and escalate when necessary

Provide technical expertise to support the sales team as needed

Perform assigned responsibilities relating to client service, such as lost account management, late night rotation, and proactive/reactive client calls

Timely follow up and communication with sales and department management regarding status of accounts

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Client OnboardingRisk AnalysisProject ManagementMicrosoft Office Suite

Required

Four-year degree or equivalent experience

2-3 years experience in a client service position with face-to-face client exposure

Experience leading multiple complex projects simultaneously

Demonstrated proficiency with PC software including Microsoft Office Suites

Excellent communications and interpersonal skills

Strong organizational, time management and multi-tasking skills

Flexibility in scheduling to meet client needs with short turnaround

Ability to monitor, evaluate, and provide feedback on the outputs and performance of workgroup members and take actions necessary for improvement

Solid communication, presentation, organization, and planning skills

Ability to identify key barriers/core problems and apply problem-solving skills in order to deal creatively with complex situations

Benefits

A flexible virtual-first work philosophy

An initial equity award in Restricted Stock Units (RSUs) for all new Associates and on-going award opportunities to participate in the value created through Paycor's growth

401(k) with $.65 match for every dollar contributed up to 6% of eligible pay

Generous paid time off in addition to 10 paid holidays (including YOUR Holiday to celebrate a day or holiday you hold special)

Three medical plan options – including a $0 cost option and travel & lodging support to ensure access to medical care

Paid leave for birth parents, non-birth parents, elder caregivers, and military support

Sabbatical opportunities for tenured Associates

Employee Stock Purchase Plan, which enables you to buy PYCR stock at a 15% discount

Inclusive and accessible Employee Assistance Program (EAP) to help with everyday challenges

Company

Paycor

Glassdoor

3.5

Paycor is a provider of online payroll processing, human resource management services, and timekeeping software to help businesses.

Founded in 1990

Cincinnati, Ohio, USA

1,001-5,000 employees

http://www.paycor.com

H1B Sponsorship

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2023 (28)

2022 (36)

2021 (29)

2020 (43)