Aureon · 4 hours ago

Project Manager - Connectivity

Full-time

Remote

Entry, Mid Level

2+ years exp

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Responsibilities

Plan and coordinate installation of new voice/data services.

Plan and coordinate upgrade of existing voice/data services.

Will interface with customers to ensure proper configuration during new service installation and turn-up as well as upgrades.

May interface with customer, Network Operations, and IT support personnel to ensure proper escalation during outages or period of degraded system performance.

Ensure customer data is populated in necessary system.

On call duty rotation participation may be required

Other duties as assigned

Qualification

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Telecommunications experienceConnectWise experienceCLEC operations experienceProject management experienceMicrosoft WindowsMicrosoft OfficeMicrosoft Outlook

Required

Two or four year college degree in business or technical field

Minimum two years telecommunications experience

Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional, timely and courteous manner.

Excellent written and oral communication skills

Ability to perform a variety of tasks, often changing assignments on short notice

Must be able to work independently with little or no direct supervision and contribute to a team environment.

Highly organized to handle large number of simultaneous activities in a very fast paced environment, yet flexible to respond quickly to critical issues.

Excellent attention to detail

Ability to make sound decisions using the information at hand

Strong trouble resolution and problem solving skills

Demonstrated knowledge of personal computer applications including Microsoft Windows, Microsoft Office, including Microsoft Outlook.

Must have and maintain valid Driver’s license

Minimum two years experience in telecommunications, IT or related fields