InterSources Inc ยท 14 hours ago
Project Manager - IVR
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Responsibilities
The Project Manager is responsible for driving moderately complex projects and/or components/phases of larger, more complex projects.
Accountable for delivering medium to large projects on time, within budget, and within scope.
This individual will lead and coordinate cross-functional, cross-departmental, cross-company teams that are responsible for all aspects of a project, from initiation to closure.
The Project Manager exemplifies strong initiative and management skills.
Ensures project methodologies, project delivery processes, and implementation management processes are followed.
This includes managing and driving:
Project Schedule
Risk and Issue Management
Scope Change Management
Manages the project budget.
This includes understanding and validating estimates, cost variance tracking, and managing project resources effectively.
Provides clear and concise project communication; both written and verbal.
Facilitates/manages project communications and stakeholder, client and project team expectations.
Proficient in Microsoft Office tools
Proficient in Microsoft Project and/or Microsoft Project Server a must!
Excellent verbal, written and presentation skills
Proven success in delivering projects within budget and specified timeframes, while ensuring customer satisfaction.
Proven problem solving skills from problem assessment to solution selection.
Ability to identify alternatives and make contingency plans.
Capacity to embrace change and quickly adapt to new situations, changes in direction, and altering priorities.
Proven ability to thrive in a fast paced, dynamic environment.
Ability to handle multiple projects and assignments.
Qualification
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Required
Strong knowledge of IT systems and practices specific to IVR technologies.
Hand on experience of multiple languages and tools: .NET, C#, C/C++, ASP.NET, SQL Server, IIS, WCF, SOAP, VXML, JavaScript.
Bachelor's Degree or equivalent work experience and/or Certifications, or equivalent military experience.
Proficient in Microsoft Office tools.
Proficient in Microsoft Project and/or Microsoft Project Server a must!
Excellent verbal, written and presentation skills.
Proven success in delivering projects within budget and specified timeframes, while ensuring customer satisfaction.
Proven problem solving skills from problem assessment to solution selection.
Ability to identify alternatives and make contingency plans.
Capacity to embrace change and quickly adapt to new situations, changes in direction, and altering priorities.
Proven ability to thrive in a fast paced, dynamic environment.
Ability to handle multiple projects and assignments.
Preferred
Knowledge of Call Centers systems and practices is a plus.
Working knowledge of any Voice Platform preferred.
Company
InterSources Inc
Innovative IT Solutions Built for Your Business InterSources Inc is your partner in Growth and CyberSecurity.
Funding
Current Stage
Growth StageLeadership Team
Recent News
2023-11-07
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