Project Manager - Remote @ Ribbon Communications | Jobright.ai
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Ribbon Communications · 4 hours ago

Project Manager - Remote

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
date5+ years exp
ftfMaximize your interview chances
Telecommunications
badNo H1BnoteU.S. Citizen Onlynote

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Responsibilities

Act as the primary point of contact for customer projects and post sales deliverables through regular face to face and/or virtual engagements. Travel may be required.
Manage the technical scope, schedule, resources of the projects, and ensure alignment with the project objectives and expectations for complex Ribbon projects including multiple Ribbon products with solution design, installation, commissioning and migration.
Lead matrixed project teams including both customer internal teams and Ribbon teams (Professional Services, Sales, Product Line Managers and Supply Chain) to ensure projects are delivered within scope, budget, schedule, and quality targets.
Manage regular ongoing account reviews with the customer on feature/product roadmap and upgrade/growth opportunities as well as address operational issues and technical support concerns. Drive the resolution of all customer concerns inside Ribbon with the technical support teams.
Identify, analyze, and manage the project risks, issues, and dependencies, and escalate them to the appropriate level when necessary.
Monitor and update project financials including forecast for professional services revenue.
Prepares a clear and effective communications plan and ensures proactive communication of all relevant information to the customer and internal Ribbon stakeholders.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Telecommunication SolutionsProject ManagementPMP CertificationSmartsheetComputer Literacy

Required

Bachelor´s degree in Telecommunication, Information Technology, Computer Science, Engineering, and/or applicable Industry experience.
At least 5 years of hands-on experience as a customer-facing Project Management in a highly technical, fast paced environment.
Technical knowledge / experience in telecommunication solutions/technologies.
Excellent communication, presentation, and interpersonal skills, and the ability to work effectively with diverse and remote teams.
Strong computer literacy including MS office.
May be required to work off normal business hours.
US Citizen - Required

Preferred

Experience with delivery processes related to field deployments and traffic migration for telecommunication solutions.
PMP certification
Experience with Smartsheet

Company

Ribbon Communications

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Glassdoor
3.7
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Ribbon Communications is a company with two decades of leadership in real-time communications.
dateFounded in 2017
location
Westford, Massachusetts, USA
people-size1,001-5,000 employees
web-link
https://ribboncommunications.com/

Funding

Current Stage
Public Company
Total Funding
$490.4M
Key Investors
Neuberger Berman
2024-05-15Post Ipo Debt· $385M
2023-03-24Post Ipo Equity· $53.4M
2022-08-15Post Ipo Equity· $52M

Leadership Team

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John Townsend
CFO
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Chip Boyle
VP, Systems Engineering
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Recent News

linkedin.com
Ribbon Insights Prague
2024-11-15
prnasia.com
Close to 90% of people have never heard of 'robocalls'
2024-10-30
TradingView
Ribbon Communications Inc. SEC 10-Q Report
2024-10-24
Company data provided by crunchbase
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