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Bell International Laboratories ยท 2 days ago
Project Manager
St Paul, MN
Full-time
Hybrid
Senior Level
5+ years exp
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Responsibilities
Collaborate with senior management and relevant stakeholders to clearly define the project scope for clients.
Maintain a comprehensive understanding of all ongoing projects.
Cultivate and strengthen relationships with clients to foster trust.
Participate in business development discussions to explain our project approach and address client inquiries.
Actively engage in resolving any project-related challenges.
Oversee project progress and make necessary modifications to ensure its successful completion.
Ensure that all project related personnel receive an appropriate orientation as to scope and deliverables of the project.
Become the administration and customer service lead on the Customer Relationship Management System.
Oversee the client onboarding process and transition to the coordination team after formula approval.
Hold a project management meeting to ensure all stakeholders are accountable in their responsibilities.
Manage/lead our internal project management system on Monday.com platform.
Uphold an exceptional standard of personalized customer service.
Efficiently address customer inquiries and complaints.
Act as a bridge between internal departments and external clients, ensuring consistent support and project delivery.
Qualification
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Required
Excellent written, verbal and interpersonal communication skills
Exceptional and professional customer service skills with strong sense of ownership
Strong experience analyzing sales data and problem-solving skills
Prioritize multiple responsibilities and manage deadlines accordingly
Team player, but can excel independently in a fast-paced environment
Acute attention to detail and high level of organization and accuracy
Ability to work under pressure with no supervision to meet tight deadlines
Effectively communicate with customers, clients and all members of organization
People management skills (evidence of supporting people in a sales environment)
Adapt quickly to changing policies and procedures
Proficient with Microsoft Office and Project Management software such as Monday.com
Bachelors degree in project management, Business Administration or Communications
5-8 years of experience in Project Management/ Customer Service environment
Preferred
10+ years of experience in Project Management/Sales/Customer Service environment
PMP or equivalent certification a plus
Benefits
Health Insurance
Company
Bell International Laboratories
Bell International Laboratories is a manufacturer of cutting edge, innovative, health, beauty, OTC, and cosmetics products
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mo Saremi
Founder and Chief Executive Officer
Company data provided by crunchbase
