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Company

APTIM · 18 hours ago

Project Specialist -- Louisiana Statewide Energy Efficiency Program

Louisiana, United States

Full-time

Remote

Entry, Mid Level

2+ years exp

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Environmental Services

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Responsibilities

Work as part of an energy efficiency team ensuring that the administration, implementation, and verification of projects are successfully executed.

Act as the lead customer service representative. Develop, maintain, and engage with customers through email and in/outbound calling and updating program databases as needed.

Review project application forms by customers, contractors, engineers/consultants, and other program participants to ascertain compliance with program policies and procedures.

Maintain, update, and add entries to the system databases accurately.

Assist with project reporting, scheduling and other issues as needed.

Develop relationships with program partners to identify and address their needs from the Program to provide information to the program managers.

Conduct QA/QC of Program processes and protocols, offering design improvements, analysis, and recommendations.

Contract management; reporting and tracking program performance and metrics.

Directly assist in the resolution of Program operation issues.

Commitment to fostering a collaborative work environment within the team and broader organization.

All other duties as assigned.

Ensuring compliance with all APTIM quality and safety policies as well as all OSHA regulations.

Qualification

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Client engagementProject managementCRM systemsQuantitative analysisReport writingMicrosoft OfficeSpanishFrenchVietnamese

Required

Bachelor's degree from an accredited four-year college or university or equivalent work experience.

2-4 years' program/project experience related to energy efficiency, implementation, or administrative oversight.

Effective communication skills, experience with client engagement and coordination.

Experience with CRM systems and tracking systems.

Quantitative and analytic capabilities including report writing spreadsheet analysis, and identification of existing or potential problems, and recommend solutions.

Advanced written and oral communication skills.

Excellent critical thinking skills with ability to analyze situations, identify existing or potential problems and recommend solutions.

Self-starter with the ability to manage time and prioritize projects within established deadlines and manage multiple tasks simultaneously.

Detail-oriented with excellent time management, project management, and follow-through.

Willingness to learn new technologies across multiple industries.

Proven experience developing and maintaining relationships with internal colleagues and external stakeholders.

Proficient in Microsoft Office software -- Excel, Word, PowerPoint, Outlook, and SharePoint.

Preferred

1+ years' experience in the energy efficiency or utility industries.

Four years of previous office experience.

Professional experience working with a wide variety of stakeholders, such as state, local and federal governments, for-profit and non-profit organizations, utilities, multifamily properties, and others.

Fluency in Spanish, French, or Vietnamese highly preferred. Ability to speak additional languages may be advantageous.

Company

APTIM

APTIM specializes in engineering, program management, environmental services, disaster recovery, maintenance&construction services. It is a sub-organization of Veritas Capital.

Founded in 2017

The Woodlands, Texas, USA

1001-5000 employees