31 applicants

Company

Datasite · 1 day ago

Project Success Specialist

Florida, United States

Full-time

Remote

Mid Level

$58K/yr - $96K/yr

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FinTechSoftware

Work & Life Balance

H1B Sponsor Likely

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Responsibilities

Initiate and maintain proactive client communication to ensure satisfaction and promote feature adoption.

Provide hands-on training and consulting, helping clients maximize product use.

Act as a liaison between clients and internal teams to resolve issues and maintain a smooth experience.

Stay updated on product enhancements and contribute to product knowledge sharing with clients.

Meet performance targets and remain informed about market trends to guide client strategies.

Collect client feedback to contribute to continuous product and service improvement.

Manage multiple projects, demonstrating effective time management and organizational skills.

Demonstrate consultative support and adapt to diverse client needs.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Customer SuccessAccount ManagementProject Management ToolsCollaborative Teamwork

Required

Bachelor's degree or equivalent experience.

Proven experience in customer success, account management, or related roles.

Strong communication, problem-solving, and interpersonal skills.

Experience with project management tools and collaborative teamwork.

Ability to adapt and thrive in a fast-paced environment.

Company

Datasite

Glassdoor

4.0

Datasite is a leading SaaS platform used by enterprises globally to execute complex, strategic projects.

Founded in 1968

Minneapolis, Minnesota, USA

1001-5000 employees

https://www.datasite.com/

H1B Sponsorship

Datasite has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (4)

2022 (4)

2021 (8)

2020 (2)