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Company

Allstate · 3 days ago

Property Adjuster - Field Estimating - Lafayette, LA

Lafayette, LA

Full-time

Remote

Entry, Mid Level

$50K/yr - $89K/yr

2+ years exp

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Responsibilities

Traveling to our customers' homes to conduct on-site inspections

Investigating coverage

Preparing estimates

Settling claims promptly and efficiently

Handling virtual claims countrywide

Leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration

Ensuring our customers receive the highest level of support and resolution for water loss claims

Living into Allstate’s Claims Culture by caring, empowering, and restoring

Independently investigating property claims by performing detailed reviews of damage and interpreting policies to determine coverage

Using phone, emails and sometimes video chat with customers to help them through a claims process

Evaluating and negotiating claims settlements with customers, vendors, third party carriers and claimants

Utilizing multiple tools to get the job done in a fast-paced environment

Executing policies along policy agreements

Keeping a clear record of work in a claims system

Ensuring timely and accurate documentation is completed as you work on each claim

Qualification

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XactimateClaimsX Video Collaboration

Required

Ability to travel to customers' homes and handle virtual claims countrywide effectively.

Detail-oriented and organized, with a focus on delivering high-quality work.

Residency within the posted location is mandatory for this role.

Are willing and able to carry a 50-pound ladder and access up to a 6/12 pitch on a one or two-story roof.

Valid driver's license and willingness to travel as part of the job requirements.

As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.

Preferred

2 years previous experience as an outside adjuster is highly desired.

Previous experience as an outside adjuster is highly desired.

Proficiency in using Xactimate and other relevant software for estimating preferred.

Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements.

Excellent communication and interpersonal skills to provide exceptional customer service.

You’re provided with comprehensive training: The training program is designed to help you build a claims foundation and understand the systems and processes in your day-to-day work.

Ongoing training opportunities for continuous improvement happen regularly on the job.