Be an early applicantLess than 25 applicants
Mercury Insurance · 2 days ago
Property Claims Examiner II
Atlanta, GA
Full-time
Onsite
Mid Level
3+ years exp
Wonder how qualified you are to the job?
Maximize your interview chancesInsurance
Insider Connection @Mercury Insurance
Responsibilities
Investigate and resolve Homeowners claims of moderate complexity in a prompt and efficient manner. Document with photographs, measurements, recorded interviews as needed, write a repair estimate to capture damages, and complete thorough file notes.
Ability to use imagery and advanced video technology to collaborate with onsite vendors and insureds to identify damage and write damage estimates from a virtual setting.
Compare facts gathered during the investigation against the policy to determine coverage of claim; extend or deny coverage as appropriate.
Establishes reserve amounts within prescribed settlement authority limit and negotiates settlement of claims; recommends claims which exceed personal authority limit to supervisor for approval.
Responsible for effectively and timely communicating with insureds and /or their representatives to resolve issues and ensure customer satisfaction. This includes timely response to phone calls, emails, texts, written communication, and adherence to Department of Insurance requirements.
Prioritizes own responsibilities and effectively manages claims workload to regularly monitor progress and expenses to properly resolve inventory to conclusion.
At times may direct, monitor, and review files handled by independent adjusters to conclusion.
Other functions may be assigned
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Bachelor’s degree preferred or equivalent combination of education and experience
Ability to obtain state specific property claims licensing, as required
Must successfully participate and complete formal property claims training program that may take place in person, virtually, or a combination of both
Have prior experience using estimating software like Xactimate
Experience in a related field: property claims experience, customer service environment, construction, restoration, mitigation
Known for clear and professional communication, both written and verbal
3-5+ years equivalent industry experience is preferred
Preferred
Bilingual and/or have prior military experience is a plus
Benefits
Competitive compensation
Flexibility to work from anywhere in the United States for most positions
Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
Medical, dental, vision, life, and pet insurance
401 (k) retirement savings plan with company match
Engaging work environment
Promotional opportunities
Education assistance
Professional and personal development opportunities
Company recognition program
Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more
Company
Mercury Insurance
Mercury Insurance has offered quality insurance for personal auto insurance to homeowners insurance to mechanical breakdown protection.
5,001-10,000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1985-11-29IPO· nyse:MCY
Leadership Team
T
Ted Stalick
SVP and CFO
V
Victor Joseph
EVP and Chief Operating Officer
Recent News
2024-05-28
2024-05-21
Company data provided by crunchbase
