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Company

Encova Insurance · 23 hours ago

Property Claims Field Adjuster (Property Resolution Specialist)

Ohio, United States

Full-time

Remote

Mid Level

$54K/yr - $96K/yr

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Comp. & Benefits

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Responsibilities

Investigate, evaluate, estimate and process property claims primarily requiring in-person contact and on-site inspections.

Primarily responsible for handling: Personal and commercial property losses including structure, contents, ALE, scheduled property and business income losses requiring an on-site investigation, Property coverage questions, and Property limited handled lawsuits including attending pre-trials, mediations, arbitrations or trial when required.

Inspect and write moderate to large property estimates using estimating guides and estimating software.

Assist in risk evaluation on homeowners and commercial businesses including verifying insurance to value, coinsurance penalties and documenting any change or increased hazard to the risk.

Assist inside property specialists with tasks assigned, such as, diagrams and photographs, statements in person or inspections of property.

Comply with claims organization’s policies and procedures for contact and communication, verification of coverages, determination of liability, investigation of losses, determination of claims values, completion of forms, and reports and negotiation and settlement of claims.

Must be capable of investigating and closing a minimum average of 30 elements per month.

Assist in catastrophe claims handling throughout the company operating territory, requiring overnight travel or extended stays upon request.

Serve as a member of claims and other company integrated teams as assigned.

Climb roofs and perform other field based inspections.

Obtain and maintain all applicable adjusters licensing.

Maintain open lines of communication with agents, sales representatives, marketing and underwriting personnel.

Perform other duties as assigned.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Property claims handlingOn-site inspectionsClaims settlement techniquesEstimating softwareInsurance educationInsurance policiesRisk evaluationCollege degree in insurance

Required

Experience as an Encova Insurance Property Resolution Specialist or its equivalent in the industry.

Achieved an overall performance rating of at least 'Meets Expectations' in the last two annual performance reviews.

Demonstrate the skills and abilities listed in the Property Resolution Specialist job description.

Demonstrate good judgment in making decisions.

Good communication skills.

Excellent people skills including positive, professional working relationships with associates, peers, agents, sales representatives, underwriters, marketing personnel and the public.

Good negotiation skills.

Satisfactory setup and monitoring of all claims.

Thorough knowledge of claims settlement techniques.

Knowledge of Encova’s personal and commercial policy products.

Knowledge of current legal decisions affecting claims handling.

Knowledge of regional office and company procedures, policies and practices.

A college degree or equivalent in insurance or business is required.

Obtain and maintain all applicable adjusters licensing.

Capable of investigating and closing a minimum average of 30 elements per month.

Assist in catastrophe claims handling throughout the company operating territory, requiring overnight travel or extended stays upon request.