Gillette Children's · 2 days ago
Provider Administrative Assistant
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Insider Connection @Gillette Children's
Responsibilities
Provides administrative support and office coordination to assigned provider(s) to maintain smooth operations and maximize departmental efficiency and effectiveness.
Coordinates all provider’s time and responsibilities to ensure their time is used most efficiently while maintaining top priorities.
Facilitates a variety of communications, including phone calls and correspondence to patients, families, and other providers to assure that internal and external information is appropriately and promptly handled.
Coordinates and executes various projects as requested independently.
Fulfills specialty-specific duties (Pediatrics):
Approves overbook appointments.
Prepares records for provider review (Rheumatology).
Coordinates Pediatrics and Med/Peds residency programs (including onboarding, training, lectures, schedules, etc.); assists with multi-disciplinary learner requests as requested.
Qualification
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Required
Previous office experience or graduation from a secretarial/administrative course
Computer skills:
- Basic skills in Word
- Internet & Intranet experience and E-mail experience, preferably using Microsoft Outlook
Typing speed of 45 WPM
Excellent punctuation, grammar and proofreading skills
Solid communication skills; speaks, listens, and writes in a clear, thorough and timely manner while using effective communication tools and techniques
Ability to work successfully with a variety of work styles
Initiative and the ability to anticipate needs
Ability to maintain a high level of confidentiality
Strong attention to detail
Strong organizational and time management skills, including the ability to independently organize workload and set priorities
Ability to problem solve and address customer concerns independently
Experience operating copy machines, fax machines, and multi-line telephone systems
Knowledge of basic medical terminology
Preferred
Administrative or Microsoft certification
Previous experience in same type of department
Experience with software specific to the department, such as Cerner, eDOCS, Surgery Scheduling, HSM Production, Amion, or Relay Health
Experience with payer requirements and expectations regarding prior authorization, especially for positions within craniofacial department
Familiarity with CPT/HCPCS and ICD-9/ICD-10 codes
Benefits
Retirement savings match
Tuition and certification reimbursement
Paid time off
Health and wellness benefits
Company
Gillette Children's
Gillette Children's specializes in offering diagnostic, therapeutic, rehabilitation and supports services for children and young adults.