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Company

Original Job Post

Optum · 5 days ago

Provider Relations Advocate

Portland, ME

Full-time

Onsite

Entry, Mid Level

2+ years exp

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Responsibilities

Provider education and outreach regarding policies, processes and ease of use of our provider self-service portal, provider express

Delivery of external provider training and education programs either in-person, virtually or through larger external provider events

Build and nurture trusted relationships with high touch and territorial providers in assigned counties for all LOB

Establish recurring monthly meetings with assigned high-touch providers to discuss outstanding issues and the appropriate escalation path for resolution

Develop solid, collaborative business relationships and establish face-to-face interactions with providers, strategic healthcare organizations, physicians, hospitals, health systems, provider and/or hospital organizations, medical societies, hospital associations, and healthcare organization leaders in Maine

Provide oversight of activities that support positive physician/hospital relationships with a focus on a data-driven, collaborative approach. Collaborate with network providers to identify and execute on mutually beneficial initiatives that produce

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Provider RelationsProvider NetworkBilling/Coding/Claims AnalysisMS ExcelMS WordMS PowerPointDe-escalationOn-Site VisitsProblem-SolvingInterpersonal CommunicationMedicareMedicaid regulations providersTelecommuter PolicyPresentation

Required

2+ years of provider relations and/or provider network experience

Intermediate level of proficiency in billing / coding / claims analysis

Intermediate level of proficiency with MS Excel

Experience utilizing MS Word, Excel, PowerPoint at an intermediate level of proficiency

Experience presenting to a group

Experience working in difficult customer service situations with an ability to de-escalate concerns

Live in Maine, New Hampshire, or Massachusetts

Willingness to go on site to provider offices as needed

Valid driver’s license

Preferred

Experience with Medicare and Medicaid regulations

Presentation experience

Experience with providers in this region

Provider Relations experience at the facility level

All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Company

Optum

Glassdoor

3.6

Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.

Founded in 2011

Eden Prairie, Minnesota, USA

10,001+ employees

https://www.optum.com

H1B Sponsorship

Optum has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (470)

2022 (822)

2021 (646)

2020 (458)