Sidecar Health · 2 days ago

Provider Relations Specialist

Columbus, OH

Full-time

Remote

Entry Level

$40K/yr - $55K/yr

2+ years exp

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Insider Connection @Sidecar Health

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Develop and maintain positive provider relationships via a mixture of email, phone and/or face-to-face outreach, by facilitating provider education and the resolution of member issues

Handle all inbound provider communications including answering provider phone calls and answering basic claims and eligibility questions, providing education, and resolving any issues

Collaborate with internal partners by submitting work requests, triaging issues, and resolving common issues

Conduct outbound outreach to providers regarding our health plan, balance billing issues, the No Surprises Act and other applicable regulations that protect Sidecar Health members

Assist in outreach for discussions regarding negotiations, contracting, and partnership opportunities

Create outbound communications to providers and members using Microsoft Word, Microsoft Excel, Zendesk, and JIRA

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Microsoft SuiteHealthcare ExperienceProvider RelationsZendeskJIRA