Punch Implementation Specialist @ Photon | Jobright.ai
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Punch Implementation Specialist jobs in USA
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Photon · 14 hours ago

Punch Implementation Specialist

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E-CommerceInformation Technology
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Responsibilities

Configure and deploy the Punchh platform to align with the client’s loyalty and engagement program objectives.
Customize platform features to meet specific business requirements.
Act as the primary point of contact for customers during the implementation phase.
Gather requirements, provide recommendations, and ensure alignment with the client’s goals.
Perform thorough testing of the platform to identify and resolve issues before go-live.
Troubleshoot any technical issues post-deployment to ensure optimal performance.
Document implementation processes, configurations, and troubleshooting steps.
Provide regular updates and reports to internal teams and customers.
Stay updated on the latest features and best practices of the Punchh platform.
Provide feedback to the Punchh development team for future improvements.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Punchh platformSoftware implementationTechnical supportAPIsSystem integrationsLoyalty programsEngagement programs

Required

Bachelor's degree in computer science, Information Technology, Business Administration, or related field.
3-5 years of experience in software implementation, technical support, or similar roles.
Strong understanding of loyalty and engagement programs.
Excellent problem-solving and analytical skills.
Proficient in APIs, and system integrations.

Preferred

Hands-on experience with the Punchh platform is highly preferred.

Benefits

Medical, vision, and dental benefits
401k retirement plan
Variable pay/incentives
Paid time off
Paid holidays

Company

Photon is a technology corporation that provides Strategy Consulting, Creative Design, and Technology Services to global enterprise.

Funding

Current Stage
Late Stage

Leadership Team

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Mukund Balasubramanian
Chief Technology Officer
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Sanjiv C Lochan
Chief Financial Officer
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Company data provided by crunchbase
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