Photon · 14 hours ago

Punch Implementation Specialist

USA

Full-time

Remote

Mid Level

$50K/yr - $175K/yr

3+ years exp

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Responsibilities

Configure and deploy the Punchh platform to align with the client’s loyalty and engagement program objectives.

Customize platform features to meet specific business requirements.

Act as the primary point of contact for customers during the implementation phase.

Gather requirements, provide recommendations, and ensure alignment with the client’s goals.

Perform thorough testing of the platform to identify and resolve issues before go-live.

Troubleshoot any technical issues post-deployment to ensure optimal performance.

Document implementation processes, configurations, and troubleshooting steps.

Provide regular updates and reports to internal teams and customers.

Stay updated on the latest features and best practices of the Punchh platform.

Provide feedback to the Punchh development team for future improvements.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Punchh platformSoftware implementationTechnical supportAPIsSystem integrationsLoyalty programsEngagement programs