200+ applicants

Company

Original Job Post

Tyler Technologies · 2 days ago

QA Manager - Public Facing Solutions

United States

Full-time

Remote

Mid, Senior Level

7+ years exp

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Responsibilities

Manage employees on the assigned testing team(s) by addressing performance issues, conducting regular reviews, and participating in the hiring of staff.

Establish and implement quality metrics, practices, and reporting standards to continually improve the QA process in use by the department.

Manage quality assurance timelines and testing efforts to meet committed delivery dates.

Advise QA staff on appropriate test scope, test case preparation, and considerations to meet expectations and commitments.

Work with Development and Product Managers to understand requirements and plan the execution strategy of features in an Agile development environment.

Manage and respond to software quality assurance issues with related groups such as Development, Release Management, CS, Professions Services, Maintenance QA, and Support.

Anticipate quality issues and take corrective action to resolve issues, escalating as needed.

Actively manage code updates to the QA test environments throughout the release testing cycle.

Hire and retain strong talent; interview and hire QA team members.

Develop and deliver QA Workshops to promote team environment, consistent QA practices, and continuing education.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Quality assuranceTyler softwareSoftware developmentAutomated toolsSoftware quality assuranceSoftware life cyclesTeam managementSoftware quality assurance processesFinger print background checkCJIS requirementsProblem solvingInterpersonal communicationProject managementLeadershipTeam motivationCustomer satisfaction

Required

Bachelor’s degree in Information Technology, computer science or similar, or comparable work experience.

Seven or more years of experience in quality assurance.

Five or more years experience in a lead role or management position.

Three or more years of Tyler software a plus.

Excellent problem solving, interpersonal communication and project management skills.

Strong leadership skills that inspire team confidence and respect while motivating team members in a creative and effective manner.

Desire for achieving excellence in customer satisfaction, process and product quality and reliability.

Strong understanding of software development life cycles, software quality assurance processes and automated tools.

Occasional travel may be required

Selected Candidates are required to undergo and satisfactorily pass a finger print background check in accordance with CJIS requirements.

Company

Tyler Technologies

Glassdoor

4.0

Tyler Technologies is a software company providing integrated software and technology services to the public sector.

Founded in 1966

Plano, Texas, USA

5,001-10,000 employees

https://www.tylertech.com/

H1B Sponsorship

Tyler Technologies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2020 (39)