177 applicants
Proctor Loan Protector · 2 days ago
Quality Assurance Associate
Solon, OH
Full-time
Hybrid
Entry Level
$17/hr - $17/hr
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Insider Connection @Proctor Loan Protector
Responsibilities
Must have a clear understanding of all processes and various servicing platforms
Must understand the clients business rules
Understanding of insurance documents and the lender placed process
Understanding of the Loss Draft or PMI process
Understanding of procedures to ensure information is updated accurately and production metrics are reached
Compile and document discrepancies to be used for training and trend analysis
Identify error trends within processes and report to leadership
Attention to detail
Ability to prioritize workflow and work in a fast-paced environment
Works well in a team environment
Perform additional duties as necessary
Qualification
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Required
High School Diploma; or equivalent work experience helpful
Strong organizational and analytical skills
Proficient in Windows based environment – specifically Word, Excel, and Access
Quality/Production must meet or exceed standards
Attendance, professionalism and a positive attitude must be maintained
Quality, insurance and claims experience helpful
Mortgage servicing, customer service, data entry experience a plus
Repetitive motion. Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse, and telephone 7-8 hours per day
Speech and hearing sufficient for in-person and telephone communication 7-8 hours per day
Vision sufficient for use of a computer monitor
Sedentary work. Ability to sit at a desk for 7-8 hours per day
Worker not substantially exposed to adverse environmental conditions
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Company
Proctor Loan Protector
Proctor Loan Protector provides insurance products and services.
Founded in 1884
501-1,000 employees
Funding
Current Stage
Late StageLeadership Team
Mike Cox
Chief Executive Officer
Serf Hernandez
Senior Vice President Strategic Partnership and Sales
Company data provided by crunchbase
