Charles Schwab · 2 weeks ago

Quality Assurance Engineer

Lone Tree, CO

Full-time

Hybrid

Mid, Senior Level

5+ years exp

Maximize your interview chances

Financial Services

Actively Hiring

Insider Connection @Charles Schwab

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Utilizes an expertise in quality assurance testing to develop solutions that enhance the business impact of activities such as ensuring the quality of systems, products, and business processes or services

Coordinates with team members in the designated business area to review and adjust strategies for quality assurance testing practices.

Adjusts testing procedures to ensure all acceptance criteria are thoroughly verified

Coordinate End-to-End testing across different product and domain teams

Design test automation scripts for UIs, web services, APIs utilizing Cyara Velcoity.

Participate in peer reviews of test plans and test cases to gain insights into best practices and identify areas for improvement.

Guides testing teams in developing comprehensive testing plans tailored to specific business needs

Adapts testing methodologies to meet compliance standards and business requirements

Anticipates potential risks and challenges in the testing process and develops strategies to address them effectively

Assist in developing test plans for system products, business processes, or services to ensure comprehensive coverage of acceptance criteria.

Partner with development and other team members, and work closely with offshore QA teams to create agile test automation solutions, accelerating Schwab’s SDLC processes and meeting critical business objectives.

Proactively communicates with team members and stakeholders to ensure they are consistently informed about relevant developments and plans

Maintain tools used in during test development including source control, test management and release systems

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Software Quality AssuranceIVR Automation toolsAgile methodologiesTest automation scriptsContact Center testingAtlassian ZephyrHP Quality CenterMicrosoft Test ManagerMS Team Foundation ServerSeleniumDMTF testingSpeech testingNICE In Contact CxoneGenesys Pure EngageFinancial domainsDocumentation

Required

5+ years in Software Quality Assurance.

Proficiency with using IVR Automation tools like CYARA Velocity and able to build automation scripts independently.

Experience in testing IVR Applications, both DMTF & Speech, and contact routing testing experience.

Experience with formal test tools like Atlassian Zephyr, HP Quality Center/Microsoft Test Manager, MS Team Foundation Server, Automation tools like Cyara/Hammer and Selenium.

Familiarity with Selenium or other industry leading tool sets.

Extensive experience converting business user stories and functional system requirements into test cases.

Strong understanding of Agile, Iterative development process and methodologies.