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Company

Original Job Post

Lennar · 6 days ago

Quality Assurance Manager

San Diego, CA

Full-time

Onsite

Mid Level

$67K/yr - $109K/yr

3+ years exp

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Responsibilities

Conduct thorough Quality Assurance inspections of entire home, focusing on materials, and workmanship.

Support all associates, by reviewing all aspects of the home building process, on each community, to help make homeownership an extraordinary TDH experience.

Verify that construction adheres to approved plans, specifications, local building codes, and scopes of work.

Evaluate and review the quality of workmanship, by touring each community, on a regular basis and by reviewing trade evaluations.

Communicate with sales associates, on each community, on a regular basis, to help support and build strong team relationships.

Review the Heightened Awareness Report on each community and help achieve the division standard in construction quality, job safety, job cleanliness, and construction administration.

Evaluate the customer care on response time, outstanding calls, and customer TDH results.

Maintain detailed records of inspection findings, including photographs and written reports as directed by the division leadership.

Evaluate the work of trade partners and suppliers to ensure compliance with quality standards.

Review the Forensic Reports and help associates be successful at closing of open items and managing the Red Folder Process.

Communicate with homebuyers and other Lennar associates as needed to include giving updates, scheduling walks/orientations, obtaining sign offs, and attend other meetings as necessary.

Prepare inspections reports for communication to contractors, and stakeholders as requested by VP of Customer Experience.

Communicate information from reports and data with Division Presidents and department heads.

Review Heightened Awareness Program and suggest improvements.

Collaborate with project teams to develop solutions to quality-related challenges and ensure project progress is not compromised.

Stay informed on Manufacturers specifications and best practice for installation for products selected in the home.

Provide guidance and needed training recommendations to VP of Customer Experience to improve quality standards and best practices.

Promote goodwill between departments and division associates.

Support all division needs with production scheduling, cycle time templates, best practices and Build Pro system training needs (Division Build Pro Management/Liaison)

Conduct New Home Celebration and Acceptance as scheduled.

Perform all other duties as assigned.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Project managementConstruction codes certificationConstruction materials knowledgeConstruction methods knowledgeBuildPro softwareSalesforce softwareInspection tools usageBasic computer knowledgeDepartmental procedures knowledgeValid Motor Vehicle License written communication oral communicationInterpersonal skills work ethicTeam player

Required

Three (3) years minimum experience as a Project Superintendent/Construction Manager and/or Customer Care Manager preferred

High school diploma or GED required; Associate's or Bachelor's degree in a relevant field is a plus

Valid Motor Vehicle License required

Previous experience in construction quality inspection or a related role preferred

Relevant certification experience in construction codes preferred

Familiarity with construction management software (BuildPro and SalesForce is a plus)

Strong written and oral communication skills

Strong knowledge of construction materials, methods, and building codes

Proficient in using inspection tools and equipment

Basic computer knowledge

General overall departmental procedures

Valid, unrestricted Motor Vehicle License

Interact well with co-workers

Comply with and implement company policies and procedures

Accept constructive criticism

Strong work ethic

Team player

Benefits

Health Insurance - Medical, Dental & Vision

Vacation – up to 3 weeks of vacation per year upon hire

Holidays, Sick Leave, & Personal Days

401(k) Savings Plan with company match

Paid Maternity & Bonding Leave

New Hire Referral Bonus Program

Home Purchase Discount for Associates

Associate Assistance Plan

Everyone’s Included Day

Student Debt Repayment Program

Company

Lennar

Glassdoor

3.6

One of the Nation's leading homebuilders providing homes for first-time, move-up, luxury, urban and active adult buyers.

Founded in 1954

Miami, Florida, USA

5,001-10,000 employees

http://lennar.com

H1B Sponsorship

Lennar has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (4)

2022 (9)

2021 (3)

2020 (7)