Loyal Source Government Services · 1 day ago

Quality Assurance Manager

Orlando, FL

Full-time

Remote

Mid, Senior Level

$75K/yr - $120K/yr

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Responsibilities

The QA Manager provides oversight of Loyal Source’s program operations and subcontractors responsible for Program Management overall and Quality Management specifically. The focus of the QA Manager’s quality oversight effort involves the initial review and continuous review of major programs and key processes at the clinic or site level to ensure all contractual requirements are being met.

The QA Manager reviews requirements, identifies controls, develops audit checklists, performs oversight activities, and performs assessments of contractual requirements, environmental and safety checks, local statutes, laws, and regulations, as well as other unique requirements.

The QA Manager provides site specific evaluations during Ramp Up activities to assure full compliance with the Quality Management Plan, Risk Management Plan, and the Project Management Plan/Work Breakdown Schedule.

The Quality Manager oversees quality and program management activities pre and post ATO (Authorization to Operate) certification from the customer. Using the Plan, Do, Check, Act methodology, the Quality Manager assures all quality objectives and measures are identified, tracked, managed, and acted upon as necessary.

Ongoing oversight includes site visits to operational offices and locations to assure all activities are properly documented in Standard Operating Procedures (SOPs), Policies, Instructions, and recorded in the appropriate automated system.

Qualification

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Quality Control PrinciplesQuality Assurance PrinciplesProgram ManagementQA MethodologiesAudit TechniquesData CollectionData AnalysisRoot Cause AnalysisBriefing SkillsTrend AnalysisQuality Tools

Required

Recent work performed within the medical field under major US Government Agencies such as Customs and Border Protection, Department of Veterans Affairs, Department of Defense, Centers for Disease Control, Health and Human Services, Office of Refugee Resettlement, or other major agencies at the State level performing similar services.

Knowledge – a comprehensive understanding of the principles of quality control, quality assurance and program management in a variety of industries including Federal and State Government, Military and Healthcare.

Skill – Competence with QA Methodologies, audit techniques, data collection and analysis, root cause analysis, and excellent writing and briefing skills.

Abilities – Capability to analyze data and present observations of overall quality and program management practices, overseeing large programs with critical data and information, trend analysis, and other quality tools.