Specialty Rx, Inc · 2 days ago
Quality Assurance Representative
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Health CarePharmaceutical
Insider Connection @Specialty Rx, Inc
Responsibilities
Investigate and provide detailed information to Account Executive issues via Mediprocity, email, phone call, etc.
Maintain accurate facility information (facility lists, backup lists, etc.)
Complete Occurrence Reports on recurring issues to be evaluated by QA Manager/Compliance Officer and shared with other necessary department heads
Identify trends in facility related complaints to assist in the internal pharmacy resolutions
Communicate with department heads and supervisors to assist in the delivery of specifically requested items
Handle emails and phone calls directly from facility administration
Annual updating of House Stock and MD lists for accuracy
Assist with paperwork (checklists, labels, cards, etc.) for COVID clinics
Other tasks as assigned by the QA Manager
Qualification
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Required
Experience in Long Term Care Pharmacy and customer service preferred
Courteous and polite phone skills
Computer literate
Detail oriented and organized
Must be able to multitask
Must possess excellent verbal and written communications skills
Must be able to think critically and solve problems efficiently
Company
Specialty Rx, Inc
Providing Excellence in Long-Term Care is Our Specialty.
Funding
Current Stage
Growth StageRecent News
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