Gainwell Technologies · 16 hours ago
Quality Assurance Specialist, Remote - USA
Texas, United States
Full-time
Remote
Entry Level
$38K/yr - $54K/yr
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Responsibilities
Monitor and measure the quality and accuracy of Service Level Agreements (SLAs) results for Eligibility Verification Clients and Products.
Create Service Dashboards and trend reports.
Conduct audits of internal business operation personnel functions and identify the accuracy of following operational policies and procedures.
Prepare audit reports of findings to identify both strengths and opportunities for improvement.
Works with Supervisors and Managers to develop strategies for quality improvement.
Assist in establishing and documenting a tailored strategy quality plan for the performance of quality assurance activities for assigned projects or tasks to include documentation of progress.
Participates in special projects, internal audits, and process improvements in support of quality assurance initiatives.
Qualification
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Required
Good analytical and problem-solving skills
Good interpersonal skills for interacting with project and task team members
Good decision-making skills to meet deadlines and bring forward concerns as appropriate
Intermediate skills with Microsoft Outlook, Word, Excel, PowerPoint, and Teams
Ability to handle multiple project and task responsibilities simultaneously and switch among them quickly to meet prioritized business needs
Benefits
Flexible vacation policy
401(k) employer match
Comprehensive health benefits
Educational assistance
Leadership and technical development academies
Company
Gainwell Technologies
Gainwell Technologies is a provider of Information Technology & Services. It is a sub-organization of Veritas Capital.
Founded in 2009
10001+ employees
H1B Sponsorship
Gainwell Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (37)
2022 (101)
2021 (55)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$1M2023-06-08Grant· $1M
Leadership Team
Paul N. Saleh
President and Chief Executive Officer
Jacob Sims
EVP and Chief Technology Officer
Recent News
Texas CEO Magazine
2024-06-04
Company data provided by crunchbase
