Umpqua Health · 5 hours ago
Quality Coordinator (copy)
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Health CareHospital
Comp. & BenefitsNo H1B
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Responsibilities
Assist in preparing for NCQA accreditation surveys, ensuring adherence to accreditation standards and requirements
Coordinate documentation and data collection efforts to facilitate accreditation submissions
Collaborate with internal departments to address compliance gaps and implement corrective actions
Support the development and implementation of quality improvement projects aimed at enhancing member outcomes and satisfaction
Analyze quality performance data to identify trends, areas for improvement, and opportunities for intervention
Participate in quality improvement committees and workgroups to drive initiatives and monitor progress
Manage and maintain quality-related data systems and databases, ensuring accuracy, completeness, and security
Generate reports and dashboards to monitor key quality metrics, performance indicators, and outcomes
Conduct regular audits and validation checks to uphold data integrity and reliability
Conduct internal audits and reviews to assess compliance with regulatory requirements, accreditation standards, and organizational policies
Identify areas for improvement and collaborate with stakeholders to implement corrective actions and preventive measures
Assist in developing and maintaining policies, procedures, and protocols related to quality assurance and compliance
Collaborate with stakeholders to integrate CLAS principles into quality improvement initiatives and processes
Support efforts to address health disparities and promote health equity within the organization and the communities served
Provide guidance and training on culturally competent care and equitable service delivery to staff members
Perform other duties and support deliverables as assigned by the organization to help drive our Vision, fulfill our Mission, and abide by our Organization’s Values
Qualification
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Required
Bachelor's degree in Healthcare Administration, Public Health, Nursing, or related field
Minimum of 3 years of experience in healthcare quality management, quality improvement, or related field
Familiarity with NCQA accreditation standards and requirements
Strong analytical skills with proficiency in data management and analysis tools/software
Excellent organizational, communication, and interpersonal skills
Ability to work independently, prioritize tasks, and meet deadlines
Preferred
Master's degree
Experience in project management and quality improvement methodologies
Knowledge of CLAS principles and commitment to health equity initiatives
Certification in Healthcare Quality (e.g., CPHQ) is advantageous
Company
Umpqua Health
Umpqua Health helps improve the health and well-being of the community by delivering easily accessible and quality healthcare.