Black Box · 1 day ago
RCDD Solutions Engineer
United States
Full-time
Remote
Mid, Senior Level
5+ years exp
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Responsibilities
Partner with account managers to develop strong relationships and opportunities with clients
Ability to interface with senior-level customer contacts, identify customer needs, add technical expertise to customer proposals - adding value through inclusion of all company pillars
Leading meetings providing thought leadership to present portfolio and technical solutions to internal/external clients and partners
Participate in pre-bidding decision making efforts: review preliminary drawings and specifications, perform site visits, fully document information gathered
Serve as a technical liaison for customers, vendors, partners, subcontractors and Solutions Engineering team members
Proactively develop innovative solutions and programs to enhance business opportunities
Actively assist account managers in closing opportunities
Lead multidisciplinary teams of Solutions Engineers in our portfolio to develop cost summaries and proposals for complex projects
Implement and make recommendations to improve methodologies, core competencies and processes for deployment engineering to ensure stable and quality product & service delivery consistent with company objectives and client expectations
Maintains competency in established area(s) of expertise through vendor and industry training
Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day operations and the client experience
Additional duties as assigned
Qualification
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Required
Minimum of 5 years sales engineering or solutions engineering experience with structured cabling, fiber optic and low voltage technology systems design, estimating and installation. Large, complex projects with voice-data infrastructure/backbone/Data Centers required.
Solutions Engineers must have experience in presenting to diverse audiences and possess excellent written and oral communications skills with the ability to effectively correspond with all levels of a client organization in the technical, operational and executive suites.
Solutions Engineers must have experience in architecting complex solutions; which may include network infrastructure, voice infrastructure, paging and sound masking, campus backbone and data centers.
Solutions Engineers have design ownership of key strategic opportunities and are responsible for coordinating resources involved to ensure technical deliverables are properly completed and submitted in a timely manner and that expectations are realistic and achievable. Therefore, strong leadership and project management skills are required.
Depth of knowledge with a wide variety of cabling materials and methods of installation as well as NEC Code, local code(s), and EIA/TIA/BICSI Standards as well as site, local, and federal guidelines and regulations.
Ability to read and understand telecommunications plans and Construction Specifications Institute (Communications and Electrical Safety & Security - CSI Division 27 and 28) as they relate to infrastructure work.
Proven reliability and dependability demonstrated through completing tasks on time and with minimal supervision.
Demonstrated experience of continuously expanding and leveraging knowledge of technology, market and industry trends with success in identifying, recommending best practices and methodologies.
Solutions Engineers must be strong technology generalists who can speak with authority on a broad range of cabling and technology topics. They must have a strong working knowledge in the following technology areas: Network Infrastructure (copper/fiber cabling), Edge Device cabling and integration, Campus and inner-building backbone cabling, Paging and Sound Masking Systems, Data Center Buildout.
Prior Technical Sales required.
Excellent written and oral communication skills.
Building and managing relationships.
Comfortable in presenting to audiences.
Ability to overcome barriers and objections.
Preferred
Registered Communications Distribution Designer (RCDD)
Bachelor’s Degree in Engineering or IT related disciplines
OSP experience preferred.
Well versed in Commscope, Panduit and Corning offerings to support our core partnerships.
Ability to travel between 10-25% of the time.
Benefits
Comprehensive Total Rewards Program
Company
Black Box
Black Box is a global digital infrastructure integrator delivering network and system integration services and solutions, support services, and technology products to businesses in the United States, Europe, India, Asia Pacific, the Middle East, and Latin America and has around 4,000 professionals globally.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2000-06-26Acquired
Leadership Team
Sanjeev Verma
President & CEO
Barry Thorpe
Partner Account Manager
Recent News
Columbus Business First
2023-10-27
Company data provided by crunchbase
