Be an early applicantLess than 25 applicants

Company

athenahealth · 2 hours ago

RCM Quality Manager

Remote - ME

Full-time

Hybrid

Mid, Senior Level

5+ years exp

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Enterprise SoftwareHealth Care

H1B Sponsor Likely

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Responsibilities

Apply quality assurance expertise by closely monitoring trends, identifying transactions and processes for audits, presenting audit outcomes and recommendations to mitigate gaps to the operations team for resolution

Work closely with operational teams to resolve process ambiguity by calibrating on audit process and parameters

Build strong customer relationships and deliver customer centric solutions

Identify opportunities to enhance/improve workflows to ensure efficient, productive, and successful processes are established for payment posting and accounts receivable

Ability to identify when a function/action was performed that is not included in Standard Operating Procedures (SOPs)

Utilize audit results to report trends and recommend BPO training

Accountable for analyzing and measuring results of implemented polices, changes, and system modifications

Establish and implement interim workaround solutions as needed and communicate to all impacted users

Review customer feedback/concerns and ensure that corrective action is being taken, adhering to the plan of action

Addresses challenging situations by remaining open to alternative views

Demonstrates a strong drive to achieve meaningful results

Assist in monitoring Service Level Agreements (SLA) by BPO

Perform additional projects and job duties as assigned

Qualification

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RCM experienceAuditing experienceHealthcare AdministrationBusiness AdministrationMicrosoft Office SuiteExcelWordPowerPoint

Required

Bachelor’s Degree in Healthcare Administration, Business Administration, or related field preferred

5+ years of related RCM experience on front to back processes

5+ years auditing experience in a healthcare setting

Self-motivated; you are a person who takes initiative and approaches problem solving with creativity and excitement

A collaborator with excellent interpersonal skills who can work seamlessly with various teams and levels in the organization

Highly organized and can hold yourself to a deadline

Strong analytical skills

Strong proficiency in Microsoft Office Suite, specifically Excel, Word, and PowerPoint

Ability to travel 0 - 10% nationwide and internationally

Benefits

Commuter support

Employee assistance programs

Tuition assistance

Employee resource groups

Collaborative workspaces

Company culture based on learning

Flexibility

Company

athenahealth

Glassdoor

4.0

Athenahealth is a provider of medical practice automation and claims management software to medical groups and health systems.

Founded in 1997

Watertown, Massachusetts, USA

5,001-10,000 employees

http://www.athenahealth.com

H1B Sponsorship

athenahealth has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (52)

2022 (89)

2021 (100)

2020 (67)