Mindful Health · 3 days ago
Receptionist
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Health CareMental Health
Insider Connection @Mindful Health
Responsibilities
Provide the client’s initial and renewal visit paperwork for completion, including office policies and required documents for signature.
Accurately schedule and reschedule client appointments for individual and group practice in a timely manner.
Prepare, update, and maintain accurate client profiles utilizing electronic file practice management software.
Collect co-pay/co-insurance and private client payments.
Assist with communication between clients and providers.
Assist prospective clients by answering questions and inquiries about the practice.
Submit records to inquiring parties with proper release forms and materials documentation.
Communicate the arrival of a patient and their needs to the clinical staff and notify the providers of any changes/anticipated issues with the daily schedule.
Qualification
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Required
Ability to operate a personal computer
Proficient with Microsoft Office Suite
Strong attention to detail and ability to multi-task
Reliable, professional, courteous, and patient
Strong written and verbal communication
Excellent customer service skills
Understanding of and commitment to the appropriate protection of confidential patient information
Active CPR certification
1 + years of front desk or receptionist experience
High School Diploma
Preferred
Experience working within a behavioral health outpatient or inpatient facility
Spanish language proficiency
Benefits
120 hours (15 days) of paid time off
40 hours (5 days) of sick leave
24 hours (3 days) of paid bereavement leave per occurrence
9 paid holidays
Medical and supplemental health insurance (vision, dental, long-term disability, short-term disability, life insurance, etc.)
Professional development opportunities