Thrive Pet Healthcare · 19 hours ago
Regional Director of Operations (RDO) - Boutique/Dentistry
United States
Full-time
Remote
Director/Executive
3+ years exp
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Responsibilities
Understanding business, solving problems, and making decisions through inclusive contributions of others
Collaborate with Regional Vice President, Group Vice President, National Specialty Director, and local hospital teams to develop and maintain financial growth strategies and budgets for all hospitals within the region.
Continuously monitor and ensure key performance indicators (KPIs) are within benchmarks and/or strategize upon improvement plans.
Support Thrive to drive financial health and sustainability.
Routinely analyze the P&L of each hospital. Troubleshoot any issues and monitor trends that may need investigation.
Build relationships with all members of the region and local hospital teams to promote and support a positive team culture.
Mentor, coach, and establish expectations with the hospital leadership teams (including recommendations for staff training and development).
Collaborate with People Operations to align strategy in recruiting, retention, learning, and change management (and all human resource-related aspects).
Execute team-focused hospital visits that allow staff members to share feedback and concerns.
Active participation and collaboration in all Thrive support office-driven initiatives.
Engage with hospital teams to gain a strong knowledge of the local market.
Support the marketing department in developing a marketing strategy targeted at the area and hospital needs and demand.
Create a positive experience throughout all client and patient touchpoints throughout the region.
Ensure the entire facility is maintained to provide a clean and safe environment for hospital staff, clients, and patients within the region.
Develop, support, and maintain the region and hospital’s strategic planning efforts.
Advocate and support medical excellence focusing on key doctor metrics and engage the local leadership team to review the quality, efficiency, and effectiveness of the administrative, technical, and medical staff.
Develop proficiency in hospitals’ electronic medical records and human resource e-tool (Workday) to guide efficiency and workflow optimization.
Ensure hospitals’ compliance with all (support office, local, and federal) policies, procedures, and regulations.
Qualification
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Required
DVM or bachelor’s degree in business, operations management (or equivalent).
3 years of experience as a leader of a management team of a rapidly growing business with multiple locations.
Ability to hold team members accountable for commitments, tasks, and responsibilities.
Create a clear meeting cadence with hospital teams and be able to navigate complex situations.
Able to employ both high-level strategic vision as well as apply granular tactics to optimize outcomes within the region.
Preferred
Background in veterinary health-field and management or medical director or hospital administrator level experience preferred.
Certified veterinary practice manager training a plus (but not required).
Company
Thrive Pet Healthcare
Thrive Pet Healthcare offers routine wellness, emergency and speciality care, surgery, boarding, and grooming services for pets.
10,001+ employees
H1B Sponsorship
Thrive Pet Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$36M2023-07-12Private Equity· $36M
Leadership Team
Tad Stahel
Chief Executive Officer
Joseph Mazzarella
Chief Technology Officer
Recent News
2024-05-24
2024-04-06
Company data provided by crunchbase
